Outcome
Individual claims
The tribunal found the dismissal was for conduct (a potentially fair reason) after the claimant assaulted a member of the public while on company premises wearing company uniform. The respondent had a genuine belief in the misconduct, reasonable grounds for that belief following a reasonable investigation including CCTV evidence and witness statements. The procedure followed was fair and in line with ACAS Code. Dismissal was within the range of reasonable responses given the seriousness of the assault, the claimant's lack of remorse, and his failure to provide reassurance he would not behave similarly again.
The claimant claimed he was entitled to full commission for February 2024, but only received one-third. The tribunal found the commission scheme rules clearly stated that employees who commit or are found guilty of disciplinary offences forfeit entitlement to commission payments. The respondent was entitled to withhold commission pending the disciplinary process, and once the claimant was found guilty of gross misconduct, he lost his entitlement entirely under the scheme rules.
The claimant's service agreement entitled him to participate in the commission scheme subject to terms and conditions decided by the respondent. The Service Engineers' Handbook made clear that in circumstances where an employee is found guilty of a disciplinary offence, they are not entitled to commission payments. The respondent was therefore not in breach of contract by withholding the commission.
Claim regarding National Minimum Wage was withdrawn after the respondent made payment to the claimant during the hearing.
Claim regarding mobile telephone costs (£188) was withdrawn after the claimant returned the phone and the respondent paid the sum claimed during the hearing.
Facts
The claimant was employed as a Senior Fire Extinguisher Sales and Service Engineer from March 2016 to March 2024. On 9 February 2024, while on company business at a customer's premises and wearing company uniform, he became involved in an altercation in a car park and violently assaulted another man, repeatedly punching and kicking him. The incident was captured on CCTV. Following an investigation and disciplinary hearing, he was dismissed for gross misconduct on 6 March 2024. The claimant maintained he acted in self-defence and showed no remorse. He was subsequently convicted of assault by beating in June 2025.
Decision
The tribunal dismissed all the claimant's claims. The unfair dismissal claim failed because the respondent had a genuine belief in the misconduct based on reasonable grounds following a reasonable investigation, followed a fair procedure, and dismissal was within the range of reasonable responses given the seriousness of the assault and the claimant's lack of remorse. The claims for commission payment failed because the commission scheme rules clearly provided that employees found guilty of disciplinary offences forfeit entitlement to commission.
Practical note
An employee who commits a serious assault on a member of the public while wearing company uniform and on company business can be fairly dismissed for gross misconduct, particularly where they show no remorse and provide no reassurance against future similar conduct, even if they claim self-defence.
Legal authorities cited
Statutes
Case details
- Case number
- 6002933/2024
- Decision date
- 7 January 2026
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Name
- Anderstore Ltd
- Sector
- professional services
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Senior Fire Extinguisher Sales and Service Engineer
- Salary band
- Under £15,000
- Service
- 8 years
Claimant representation
- Represented
- No