Claimant v DFDS (Guernsey) Limited
Outcome
Individual claims
The tribunal found the respondent breached the implied term of mutual trust and confidence by failing to explore or respond to requests for shore-side redeployment over many months, failing to act on vacancies in February-March 2023, September-October 2023, and February-March 2024, and failing to properly consider the Occupational Health report. The claimant resigned because of these cumulative failures and because the respondent refused to allow him to return to work after he obtained his ENG1 certificate in March 2024.
Having found a constructive dismissal, the tribunal held the dismissal was unfair. The respondent's asserted reasons (capability, contravention of enactment, some other substantial reason) were not the actual reasons for the breach of contract. The tribunal found no fair reason for the constructive dismissal and did not need to consider the reasonableness test.
The respondent had PCPs relating to medical standards (ENG1), working at sea in all conditions, and manual handling/physical duties. These put the claimant at a substantial disadvantage. The tribunal found it was a reasonable adjustment to facilitate temporary or permanent redeployment to a shore-based Operations Coordinator role at DFDS A/S, especially in April 2023, September-October 2023, and February-March 2024 when vacancies existed. The respondent failed to take steps to facilitate this, including during a phased return following the Occupational Health report recommendations. This was a continuing omission until the claimant resigned.
The claimant compared himself to a junior officer given an HR role in 2012-13, but the tribunal found this was not an appropriate comparator due to changes in the respondent's approach to taxation rules in recent years. The claimant did not establish he was treated less favourably than any comparator in the relevant time period. The reason he was not redeployed was not because of his disability, but because the respondent assumed he wanted to try returning to sea first and did not see redeployment as their urgent responsibility.
The claim related to alleged comments at a November 2023 meeting that the claimant would return 'as a passenger', but there was no evidence of what was said at the meeting or that the Occupational Health report was discussed. The claimant did not name the colleague who sent a potentially offensive joke message, preventing proper investigation. The tribunal found no unwanted conduct by the respondent at the alleged meeting and the complaint about the joke itself was not what the claim was about.
The tribunal considered whether the breaches of contract leading to constructive dismissal were unfavourable treatment because of something arising from disability (absence or inability to do full duties). However, the failures were due to the respondent believing the claimant wanted to try sea work first, lack of designated line management responsibility, absence of vacancies at particular times, and failure to proactively track vacancies — not because of something arising from the disability. The failure to review the OH report promptly was due to the ENG3 certificate being issued for non-disability reasons.
Facts
The claimant, an Assistant Bosun with 16 years' service on cross-channel ferries, was diagnosed with osteoarthritis of the spine in September 2022. After an unsuccessful attempt to return to sea in January-February 2023, he repeatedly requested temporary or permanent redeployment to a shore-based Operations Coordinator role with the respondent's sister company DFDS A/S from February 2023 onwards. Despite vacancies existing in early 2023, autumn 2023, and early 2024, and an Occupational Health report in November 2023 recommending adjustments including possible redeployment, the respondent failed to facilitate shore-side work. When the claimant obtained an ENG1 medical certificate in March 2024, the respondent questioned its validity rather than allowing his return, leading to his resignation on 27 March 2024 (effective 8 April 2024).
Decision
The tribunal upheld the claims of constructive unfair dismissal and failure to make reasonable adjustments, but dismissed claims of direct disability discrimination, harassment, and discrimination arising from disability. The respondent breached the implied term of trust and confidence by failing over many months to facilitate shore-side redeployment when suitable vacancies existed, failing to respond adequately to the claimant's requests, and failing to act on Occupational Health recommendations. Facilitating temporary or permanent redeployment to DFDS A/S shore-side roles was a reasonable adjustment the respondent should have taken. Remedy to be determined at a separate hearing.
Practical note
Employers must proactively facilitate reasonable adjustments including redeployment across associated companies within a corporate group, particularly where vacancies exist; passive waiting or citing separate corporate structures is insufficient when the entities work closely together and redeployment has been facilitated for others in the past.
Legal authorities cited
Statutes
Case details
- Case number
- 2308011/2023
- Decision date
- 23 December 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- transport
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Assistant Bosun
- Service
- 17 years
Claimant representation
- Represented
- No