Claimant v DHL Services Limited
Outcome
Individual claims
The tribunal found that the claimant was discriminated against because of something arising from his disability. The respondent's treatment of the claimant was unfavourable and was because of something connected to his disability, and the respondent failed to show the treatment was a proportionate means of achieving a legitimate aim.
The tribunal found that the respondent did not fail to make reasonable adjustments. The tribunal was not satisfied that the respondent applied a provision, criterion or practice that placed the claimant at a substantial disadvantage compared to non-disabled persons, or if it did, that the proposed adjustments would have been reasonable.
The claimant withdrew the application to amend to include a complaint of direct discrimination after the respondent indicated it would not pursue costs if the amendment was not pursued.
Facts
Mr Fuller brought disability discrimination claims against DHL Services Limited. He initially sought to amend his claim to include direct discrimination but withdrew this after the respondent indicated it would not pursue costs if the amendment was dropped. The tribunal heard evidence over four days concerning alleged discrimination arising from disability and failure to make reasonable adjustments.
Decision
The tribunal found that DHL discriminated against Mr Fuller because of something arising from his disability, awarding compensation of £5,927.12 including injury to feelings and financial loss. However, the claim for failure to make reasonable adjustments was dismissed as the tribunal was not satisfied the respondent had failed in this duty.
Practical note
A self-represented claimant successfully proved discrimination arising from disability against a major logistics company despite losing on the reasonable adjustments claim, demonstrating that Section 15 claims can succeed even where reasonable adjustments claims fail.
Award breakdown
Vento band: lower
Case details
- Case number
- 6012592/2024
- Decision date
- 19 December 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- logistics
- Represented
- Yes
- Rep type
- barrister
Claimant representation
- Represented
- No