Claimant v Natterbox Ltd
Outcome
Individual claims
The tribunal found that the Individual Commission Plan did not operate to vary the claimant's employment contract regarding bonus entitlement. The claimant was entitled to bonus for Q3 2024 calculated on company revenue performance (30.26% YTD attainment) and 100% OKR performance. The respondent had unlawfully deducted £7,336.36 in unpaid bonus wages to which the claimant was contractually entitled.
Facts
Mr Pank was employed as Revenue Operations Director from December 2023 to October 2024 on a salary of £120,000 plus a £36,000 performance-related bonus payable quarterly. His contract provided that 50% of the bonus was based on company revenue targets and 50% on individual OKRs. He drafted and signed an Individual Commission Plan (ICP) in March 2024 which the respondent argued varied his contract to remove the OKR element. The respondent refused to pay his Q3 2024 bonus of £7,336.36.
Decision
The tribunal found no effective contractual variation had occurred as there was no mutual agreement or awareness that the ICP would change the claimant's bonus entitlement. The claimant continued to be paid under his original contract terms throughout his employment. He was entitled to his Q3 bonus calculated on 100% OKR achievement (£4,500) plus company revenue performance at 30.26% YTD attainment (£2,836.36). The claim for unlawful deduction of wages succeeded in full.
Practical note
A contract of employment cannot be varied unilaterally by one party signing a document; clear mutual agreement and awareness of the variation is required, particularly regarding fundamental terms like remuneration.
Award breakdown
Award equivalent: 3.2 weeks' gross pay
Legal authorities cited
Statutes
Case details
- Case number
- 6004544/2025
- Decision date
- 12 December 2025
- Hearing type
- full merits
- Hearing days
- 1
- Classification
- contested
Respondent
- Name
- Natterbox Ltd
- Sector
- technology
- Represented
- Yes
- Rep type
- in house
Employment details
- Role
- Revenue Operations Director
- Salary band
- £100,000+
- Service
- 10 months
Claimant representation
- Represented
- No