Cases2224558/2024

Claimant v Turning Point

11 December 2025Before Employment Judge Oliver Segal KCLondon Centralremote video

Outcome

Claimant fails

Individual claims

Direct Discrimination(sex)failed

The tribunal found that the difference in treatment between the claimant (dismissed) and comparator Judith Black (final written warning) was amply explained by the respondent for reasons having nothing to do with sex. The claimant was the staff member first presented with the emergency, had primary responsibility, and showed no insight or contrition, whereas JB demonstrated accountability and had been told the on-call manager had been contacted.

Unfair Dismissalfailed

The tribunal found the dismissal was fair. The claimant's failure to respond appropriately to a service user's paracetamol overdose was properly characterised as gross misconduct. He made at most one unsuccessful call to the on-call manager, then sent an email four hours later that would not be read for days. The tribunal held that any sensible person, let alone an experienced support worker, should have called emergency services given the risk to a vulnerable person with suicidal ideation. The investigation was reasonable and dismissal was within the band of reasonable responses.

Victimisationfailed

Three alleged acts of victimisation were all dismissed. First, the tribunal found on balance of probabilities that the alleged conversations on 26 February 2024 pressuring the claimant to withdraw his earlier tribunal claim did not occur. Second, there was no evidential basis to infer that the decision to institute disciplinary proceedings was influenced by the protected act, especially as the same process was applied to JB who had not done a protected act. Third, the dismissing officer was unaware of the protected act and the decision was clearly explicable for reasons unrelated to it.

Wrongful Dismissalfailed

Given the tribunal's finding that the claimant's conduct on 16 March 2024 was fairly characterised as gross misconduct, the respondent was contractually entitled to dismiss summarily without notice.

Facts

The claimant was a night support worker at a residential facility for vulnerable people with complex mental health needs. On 16 March 2024, a service user with suicidal ideation told him he had taken 32 paracetamol tablets three days earlier. The claimant did not call emergency services, made at most one unsuccessful call to the on-call manager, monitored the service user who appeared fine, and sent an email at shift end that would not be read for days. The service user became seriously ill the next day and required hospitalisation. The claimant was dismissed for gross misconduct after investigation and disciplinary hearing. A comparator, Judith Black, who was on the next shift and also failed to verify the information, received only a final written warning.

Decision

The tribunal dismissed all claims. The dismissal was fair because the claimant's failure to respond appropriately to a vulnerable person's paracetamol overdose was properly characterised as gross misconduct, the investigation was reasonable, and dismissal was within the band of reasonable responses given the serious risk to the service user and the claimant's lack of insight. The sex discrimination claim failed because the difference in treatment between the claimant and his comparator was amply explained by legitimate differences in culpability and attitude. The victimisation claims failed because alleged preliminary conversations did not occur on the balance of probabilities, and there was no evidential basis to link the disciplinary process or dismissal to the claimant's earlier tribunal claim.

Practical note

An employer can fairly dismiss for gross misconduct where an employee with responsibility for vulnerable people fails to take obvious and necessary safeguarding action in an emergency, and lack of insight or contrition can legitimately be taken into account in determining sanction where the underlying misconduct is genuinely serious.

Legal authorities cited

Shamoon v Chief Constable of the Royal Ulster Constabulary [2003] ICR 337Ofsted v Hewston [2024] EWCA Civ 410Madarassy v Nomura International Plc [2007] ICR 867Chief Constable of West Yorkshire Police v Khan [2001] UKHL 48BHS v Burchell [1978] IRLR 379

Statutes

EqA 2010 s.13ERA 1996 s.98(4)EqA 2010 s.27EqA 2010 s.136

Case details

Case number
2224558/2024
Decision date
11 December 2025
Hearing type
full merits
Hearing days
3
Classification
contested

Respondent

Sector
healthcare
Represented
Yes
Rep type
barrister

Employment details

Role
Night Support Worker
Service
4 years

Claimant representation

Represented
Yes
Rep type
lay rep