Cases6003069/2024

Claimant v Luisa Spagnoli UK Limited

11 December 2025Before Employment Judge JoffeLondon Centralin person

Outcome

Claimant fails

Individual claims

Direct Discrimination(race)failed

The Tribunal accepted the respondent's evidence about conduct issues including lateness, sickness certification failures, and conflicts with colleagues. The claimant's race (Arab) played no role in the decision to dismiss. Other Arabic-speaking staff were employed and valued by the respondent. No facts were established from which discrimination could be inferred.

Direct Discrimination(religion)failed

The Tribunal found the dismissal was due to conduct issues, not the claimant's Muslim faith. Other Muslim staff were employed. The claimant herself did not raise religion as an issue until after her dismissal. No prima facie case was established and the burden of proof did not shift.

Direct Discrimination(race)failed

The grievance was investigated and rejected on its merits by Ms Soave. There was no evidence that race played any role in the outcome. Ms Mahajna, who had a successful grievance process, shared the same protected characteristics as the claimant.

Direct Discrimination(religion)failed

Ms Soave's rejection of the grievance was based on genuine conclusions about lack of merit, not the claimant's religion. The truncated process was consistent with advice given due to the claimant's short service.

Direct Discrimination(race)failed

The appeal against dismissal was not upheld because Ms Soave genuinely concluded it lacked merit. The respondent's explanations about sick pay and dismissal procedures were lawful and consistent with the claimant's contract. No facts established race as a factor.

Direct Discrimination(religion)failed

The appeal outcome was not influenced by the claimant's religion but by Ms Soave's genuine assessment that the dismissal was justified and procedurally acceptable given the claimant's length of service. No prima facie case was made out.

Breach of Contractfailed

The claimant alleged three implied terms: that HR must be involved in dismissal, that ACAS Code would be followed, and that disciplinary procedures would be followed. The Tribunal found none of these could be implied. The contract expressly stated disciplinary procedures were non-contractual. No basis for implication was established.

Facts

The claimant, a British Muslim woman of Arab ethnicity, was employed as a senior sales assistant at the respondent's London fashion store from December 2022 to December 2023. During her employment she had persistent issues with lateness, sickness certification, and conflicts with colleagues including a grievance brought against her by another Muslim Arab colleague. After approximately 28 days of sickness absence and numerous conduct issues, she was dismissed during her probationary period without a formal disciplinary process. She brought claims of race and religion discrimination and breach of contract.

Decision

The Tribunal dismissed all claims. The dismissal was found to be due to genuine conduct and attendance concerns, not race or religion. The respondent employed other Arab Muslim staff and valued Arabic speakers. The lack of formal process was explained by advice that it was unnecessary given the claimant's short service. No breach of contract was found as the disciplinary procedures were expressly non-contractual and no implied terms could be established.

Practical note

Even where an employer fails to follow its own procedures, this will not establish discrimination without evidence linking the procedural failures to a protected characteristic, particularly where the employer can show legitimate reasons for the treatment and other employees sharing the same characteristics are employed and valued.

Legal authorities cited

Lukoil Asia Pacific v Ocean Tankers [2018] EWHC 163Reardon Smith Line v Yngvar Hansen-Tangen [1976] 1 WLR 989Laing v Manchester City Council [2006] ICR 1519Glasgow City Council v Zafar [1998] ICR 120Bahl v Law Society [2003] IRLR 640Martin v Devonshires Solicitors [2011] ICR 352Amnesty International v Ahmed [2009] IRLR 884O'Neill v Governors of St Thomas More [1996] IRLR 372Chief Constable of Kent v Bowler EAT 0214/16Veolia Environmental Services v Gumbs EAT 0487/12Ali v Petroleum Company of Trinidad and Tobago [2017] ICR 531Igen v Wong [2005] ICR 931Madarassy v Nomura International Plc [2007] ICR 867

Statutes

Equality Act 2010 s.136Equality Act 2010 s.123

Case details

Case number
6003069/2024
Decision date
11 December 2025
Hearing type
full merits
Hearing days
3
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
barrister

Employment details

Role
Senior Sales Assistant
Service
1 years

Claimant representation

Represented
No