Cases3201281/2023

Claimant v London Domestic Appliances (UK) Ltd

8 December 2025Before Employment Judge B ElgotEast Londonhybrid

Outcome

Partly successful£5,222

Individual claims

Holiday Paysucceeded

The tribunal found that the claimant was entitled to accrued and unpaid holiday pay of £1496.96 agreed by the respondent plus £480 for 5 days in January and February 2023. The respondent had not paid this sum and had unlawfully deducted from it.

Breach of Contractsucceeded

The claimant was entitled to one week's notice pay. The tribunal found he was dismissed on 24 February 2023 with notice to 1 March 2023, but was not paid his notice pay of £458.77 gross.

Unlawful Deduction from Wagespartly succeeded

The respondent unlawfully deducted speeding and parking fines totalling £719.94 from the claimant's wages without written agreement as required by s.13 ERA 1996. The tribunal also found the claimant was entitled to pay for 138 hours travel time back to depot at £12/hour (£1656) plus £50 for a Bournemouth trip. However, the claim for guaranteed 40 hours per week failed as the claimant was on a zero hours contract, and the claim for 5 hours 45 minutes in January/February 2023 also failed.

Direct Discrimination(disability)failed

The tribunal found no facts from which it could conclude the claimant was treated less favourably than a hypothetical comparator because of his disability (OCD). The treatment he received was not less favourable under s.13 than someone without his disability in similar circumstances would have received.

Failure to Make Reasonable Adjustments(disability)failed

The tribunal found the respondent did make reasonable adjustments for the claimant's OCD, including allowing him to adjust time cards to fit his numerical patterns and permitting extra time to arrange the van contents in a particular order. The tribunal found no failure under ss.20 and 21 Equality Act 2010.

Other(disability)failed

Section 15 Equality Act 2010 (discrimination arising from disability): The tribunal found the claimant was dismissed because of something arising from his disability (the onerous adjustments to time cards and pay records required by his OCD), which was unfavourable treatment. However, the respondent successfully established the justification defence under s.15(1)(b) — the dismissal was a proportionate means of achieving the legitimate aims of managing the business reasonably, protecting the workforce, and addressing serious health and safety concerns arising from the claimant's conduct.

Facts

The claimant, a delivery driver with OCD, worked for a small family-run domestic appliances business from May 2022 to February 2023 on a zero hours contract. His OCD required him to constantly adjust his time records and pay calculations to fit specific numerical patterns, and to arrange the van contents in a particular order, requiring significant administrative work by the respondent's HR manager. The claimant also had serious conduct issues including aggressive behaviour, dangerous driving, and drug use at work, which colleagues refused to tolerate. He was dismissed by WhatsApp message on 24 February 2023 without a proper disciplinary process.

Decision

The tribunal awarded the claimant £5221.67 for unpaid holiday pay, notice pay, unlawful deductions for fines, unpaid travel time, and a preparation time order. His disability discrimination claims failed: direct discrimination was not established; reasonable adjustments had been made; and although the dismissal was discrimination arising from disability (due to the burden of adjustments), the respondent successfully proved justification — the dismissal was proportionate to achieve legitimate aims of business management and workforce safety given the claimant's serious misconduct and the unsustainable administrative burden.

Practical note

Even where an employer dismisses an employee because of something arising from their disability, the justification defence under s.15(1)(b) Equality Act 2010 can succeed where the employer can show the treatment was a proportionate means of achieving legitimate aims, balancing the employee's needs against serious conduct issues and unsustainable operational burdens.

Award breakdown

Notice pay£459
Holiday pay£1,977
Arrears of pay£1,706

Legal authorities cited

Hindmarch v North East Ambulance NHS Foundation Trust 2025 EAT 87

Statutes

Equality Act 2010 s.23ERA 1996 s.13Equality Act 2010 s.136Equality Act 2010 s.123Equality Act 2010 s.6Equality Act 2010 s.13Equality Act 2010 s.15Equality Act 2010 s.20Equality Act 2010 s.21

Case details

Case number
3201281/2023
Decision date
8 December 2025
Hearing type
full merits
Hearing days
8
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
lay rep

Employment details

Role
Delivery Driver and Installer
Service
9 months

Claimant representation

Represented
No