Claimant v Wright Landscapes Limited
Outcome
Individual claims
Two harassment claims succeeded (allegations 3.1.11 and 3.1.12 relating to being described as 'unwilling' to attend office/sites when in fact he was unable due to disability). Most other disability discrimination claims failed as they were out of time and tribunal declined to extend. One failure to make reasonable adjustments claim succeeded (8.3.5 – excessive workload).
Two specific harassment claims succeeded: allegation 3.1.11 (4 October 2022 email stating claimant 'unwilling' to attend site visits when he was in fact unable due to disability and vulnerability during COVID) and 3.1.12 (4 October 2022 email stating claimant 'unwilling' to come into office). All other harassment claims failed, mostly for being out of time or not meeting the legal test.
All age discrimination claims failed. Most were out of time. Tribunal found no evidence that age was a factor in treatment. The 'turn on your fucking camera' incident and technology issues were found to be part of workplace culture and pandemic-related frustration, not age-related discrimination.
Tribunal found respondent failed to make reasonable adjustments from September 2018 to termination. The PCP of providing excessive workload that could not be completed in claimant's three contracted days put him at substantial disadvantage. Respondent knew of this from September 2018 capability meeting but failed to refer to occupational health, failed to discuss adjustments, and failed to provide realistic workload. This was a clear breach of the duty to adjust.
Claimant entitled to carry forward 6 days from 2020, 8 days from 2021, and 0.5 days from 2022 under Working Time Coronavirus Amendment Regulations 2020. Total 14.5 days outstanding. Respondent paid 7 days, leaving 7.5 days (£907.50) owed. Tribunal declared claim well-founded but made no compensation order as ex gratia payment of £1688.87 already made by respondent wholly eroded the amount due.
Claim for 20% underpayment during furlough (April-September 2020) failed as over two years out of time. Time ran from August 2020 payslip; claim brought December 2022. Tribunal found it was reasonably practicable for claimant to have brought complaint in time. Even if in time, claimant failed to establish wages were properly payable or that work claimed had actually been done.
Breach of contract claim for outstanding holiday pay duplicated the Working Time Regulations claim. Having determined the holiday pay issue under WTR jurisdiction, claimant could not double claim the same outstanding amount.
Facts
Mr Hardman worked as Health and Safety Executive for Wright Landscapes from 2011 to September 2022, latterly part-time three days per week. He has Type 1 diabetes and Multiple Sclerosis. From September 2018 respondent knew he was struggling with workload due to disabilities. He worked from home from March 2020 during COVID-19 pandemic, shielding as clinically vulnerable. He repeatedly complained about excessive workload but was not referred to occupational health or asked what adjustments he needed. He resigned in September 2022 citing health concerns and disputes over pay, holiday, and workload.
Decision
Tribunal found most claims were out of time and declined to extend time. Two harassment claims succeeded where respondent described claimant as 'unwilling' to attend office/sites when he was in fact unable due to disability. Failure to make reasonable adjustments claim succeeded: from September 2018 to termination, respondent knew claimant could not complete excessive workload in three contracted days but failed to adjust. Holiday pay claim succeeded but no compensation awarded as ex gratia payment already made exceeded amount due. Age discrimination and deductions claims failed.
Practical note
Employers must proactively engage with disabled employees about adjustments needed when on notice of substantial disadvantage - it is not sufficient to wait for the employee to specify what is needed, particularly when the employee is repeatedly complaining about workload and the employer knows disability is affecting performance.
Legal authorities cited
Statutes
Case details
- Case number
- 2402524/2023
- Decision date
- 2 December 2025
- Hearing type
- full merits
- Hearing days
- 11
- Classification
- contested
Respondent
- Sector
- construction
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Health and Safety Executive
- Service
- 12 years
Claimant representation
- Represented
- No