Cases2301703/2022

Claimant v Royal Mail Group Limited

30 November 2025Before Employment Judge SudraLondon Southin person

Outcome

Claimant fails

Individual claims

Constructive Dismissalfailed

The tribunal found that none of the ten discrete acts relied upon by the claimant constituted a fundamental breach of the implied term of trust and confidence. The tribunal systematically reviewed each allegation, finding either that the conduct did not occur as alleged, was not unreasonable, or was justified by the circumstances. No repudiatory breach by the employer was established.

Harassment(disability)failed

The tribunal found that the conduct complained of was not harassment related to disability. In particular, swearing by the shift manager was intemperate but not related to disability. The claimant's assertion that he was pressured or subjected to harassment was not supported by the evidence. The tribunal found no unwanted conduct that was related to the claimant's disability or which had the requisite purpose or effect.

Direct Discrimination(disability)failed

The tribunal found that the claimant's inability to load lorries in 30 minutes was not something arising from his disability, as it was a duty he had chosen and successfully executed. His absences were not something arising from disability because he had refused occupational health referrals. The resignation was not prompted by anything arising from disability and was not unfavourable treatment by the respondent.

Unlawful Deduction from Wagesfailed

The tribunal found there was no unauthorised deduction from wages. The claimant was paid all monies due. He was not entitled to contractual sick pay due to his own conduct under the respondent's policy, but he did receive statutory sick pay as entitled.

Facts

The claimant was a long-serving LGV driver with Royal Mail who had multiple disabilities including diverticulitis, depression, anxiety, OCD and PTSD. Following a heated incident on 1 October 2021 with a shift manager who swore at him after the claimant refused to load nested yorks, the claimant went off sick with work-related stress. The respondent commenced a fact-finding process into the claimant's conduct and stopped his contractual sick pay. The claimant resigned on 27 January 2022, citing the reduction to SSP as the final straw.

Decision

The tribunal dismissed all claims. The tribunal found no fundamental breach of contract: the respondent's actions were reasonable responses to the claimant's refusal to follow instructions and his subsequent refusal to engage with occupational health. The conduct complained of was not harassment related to disability and not discrimination arising from disability. The claimant was not entitled to contractual sick pay under the respondent's policy. The claimant's evidence was undermined by his skewed perception of events.

Practical note

A claimant's subjective perception that an employer's actions are malevolent is not sufficient to establish constructive dismissal or disability discrimination where the employer's conduct is objectively reasonable and follows policy, even where the claimant has established disabilities.

Legal authorities cited

Richmond Pharmacology v Dhaliwal [2009] ICR 724London Borough of Waltham Forest v Omilaju [2005] ICR 481Buckland v Bournemouth University [2010] EWCA Civ 121Grant v HM Land Registry [2011] EWCA Civ 769Pnaiser v NHS England [2016] IRLR 170Hardys & Hansons plc v Lax [2005] IRLR 726Betsi Cadwaladr University Health Board v Hughes [2014] 2 WLUK 991Western Excavating v Sharp [1978] ICR 221Malik v Bank of Credit and Commerce International [1998] AC 20

Statutes

EqA 2010 s.123ERA 1996 s.95(1)(c)ERA 1996 s.13EqA 2010 s.15EqA 2010 s.26

Case details

Case number
2301703/2022
Decision date
30 November 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
logistics
Represented
Yes
Rep type
barrister

Employment details

Role
Large Goods Vehicle (LGV) driver
Service
21 years

Claimant representation

Represented
No