Claimant v AAAtraq Limited
Outcome
Individual claims
The tribunal found that the redundancy was genuine and the Claimant's role no longer existed. However, the respondent conceded that the process for making the Claimant redundant could have been better. There was minimal consultation and no appeal process. The tribunal concluded the dismissal was procedurally unfair. The Claimant would, however, have been dismissed in any event two weeks later had a fair process been followed (Polkey reduction applied).
The tribunal found no evidence that any of the alleged acts of less favourable treatment (including CRM software notice, criticism of performance, aggressive emails, and commission issues) were because of the Claimant's race. Where comparators were named they were not appropriate. The tribunal was not satisfied that facts existed from which discrimination could be inferred. The burden of proof never shifted to the respondent.
Most allegations failed because they either did not happen, did not relate to race, or were not objectively reasonable to have the proscribed effect. However, one allegation succeeded: a WhatsApp message from James Watson stating 'but he is Bajan and one has to remember that' was unwanted conduct related to race. The tribunal found this was a negative comment based on the Claimant's nationality. The respondent was vicariously liable under s.109(2) Equality Act 2010 as Watson was acting with the authority of the respondent.
The tribunal found that the alleged use of terms like 'schoolboy', 'junior', and 'kid' either did not occur or were not used because of the Claimant's age. The use of 'schoolboy errors' was a common phrase not directed at the Claimant. References to 'junior salesperson' or 'junior sales roles' related to the role, not the Claimant's age. There was no evidence the comments were made because of age.
The tribunal found that the alleged comments either did not happen or were not related to the Claimant's age. The use of phrases like 'not a £175k a year salesperson' was factual and related to the role, not age. The tribunal was not satisfied that any unwanted conduct relating to age occurred. The Claimant raised no grievance at the time, making it more likely he was not subjected to age-related comments.
The tribunal found that the deductions for tax, National Insurance, and student loan repayments in the final payslip were authorised by statute. There was confusion over a £6,000 payment, but the tax deductions rectified the situation and put the Claimant in the position he should have been in if the payment had been processed correctly initially. No unlawful deduction was found.
Facts
The Claimant, a Black Caribbean Strategic Account Manager aged 25-30, was employed by a small technology company from September 2021 until his dismissal on 20 September 2023. He reported to CEO Lawrence Shaw after his original line manager left in May 2023. The relationship deteriorated over summer 2023 with disputes over CRM usage, sales approaches, and marketing. The Claimant was dismissed with immediate effect by email, ostensibly for redundancy. At the time, the company had only two employees: the Claimant and Mr Shaw. There was confusion over a £6,000 payment to the Claimant, and minimal redundancy consultation. The Claimant alleged race and age discrimination in various management criticisms and in a WhatsApp message from consultant James Watson stating 'but he is Bajan and one has to remember that'.
Decision
The tribunal found the dismissal was a genuine redundancy but procedurally unfair due to minimal consultation and no appeal. The Claimant would have been dismissed two weeks later had a fair process been followed. Most discrimination and harassment claims failed, but one harassment claim succeeded based on Mr Watson's 'Bajan' comment, for which the respondent was vicariously liable. The unlawful deduction claim failed as tax deductions were statutorily authorised. Remedy to be determined, with tribunal indicating likely lower Vento band award for the single harassment finding.
Practical note
Employers remain vicariously liable under s.109(2) Equality Act for discriminatory acts by consultants or agents acting with the employer's authority, even absent a formal employment relationship, and procedural fairness in redundancy remains essential even in small businesses with limited alternative roles.
Legal authorities cited
Statutes
Case details
- Case number
- 2217116/2023
- Decision date
- 21 November 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Name
- AAAtraq Limited
- Sector
- technology
- Represented
- Yes
- Rep type
- lay rep
Employment details
- Role
- Strategic Account Manager
- Service
- 2 years
Claimant representation
- Represented
- No