Claimant v Serco Limited
Outcome
Individual claims
The tribunal found that the claim of direct age discrimination was not well founded and dismissed it. The claimant failed to establish that she was treated less favourably because of her age.
The tribunal found that the claim of age-related harassment was not well founded and dismissed it. The claimant failed to prove that the alleged conduct was unwanted conduct related to age that violated her dignity or created an intimidating, hostile, degrading, humiliating or offensive environment.
The claimant made an application to amend her claim to include unfair dismissal. The tribunal dismissed this application to amend, meaning the unfair dismissal claim was not permitted to proceed and was not determined on its merits.
Facts
The claimant, Miss Michaela Grant, brought claims against her employer Serco Ltd alleging age-related harassment and direct age discrimination. She also applied during the proceedings to amend her claim to include unfair dismissal. The case was heard over two days in November 2025 at Watford Employment Tribunal.
Decision
The tribunal dismissed all claims. The application to amend to include unfair dismissal was refused. The claims of age-related harassment and direct age discrimination were found not to be well founded and were dismissed.
Practical note
A self-represented claimant bringing age discrimination claims against a large corporate employer represented by experienced counsel faces significant challenges, particularly where applications to amend are made at a late stage.
Case details
- Case number
- 3306685/2024
- Decision date
- 19 November 2025
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Name
- Serco Limited
- Sector
- professional services
- Represented
- Yes
- Rep type
- barrister
Claimant representation
- Represented
- No