Claimant v ACG Auto Repairs Limited
Outcome
Individual claims
The tribunal found that Luke Gibbons did not make the alleged abusive comments on 18, 21, and 24 October 2024. The disciplinary process in July 2024 was found to be justified with reasonable cause, and any breach was affirmed by the claimant's continued employment for three months without protest. Without any breach of the implied term of mutual trust and confidence, there was no dismissal within s95(1)(c) ERA 1996.
Facts
The claimant, a receptionist employed for over 5 years at a small family-run garage, resigned on 31 October 2024, giving one month's notice. She alleged she was constructively dismissed due to a July 2024 disciplinary process and three abusive comments allegedly made by the owner in October 2024. The tribunal found the disciplinary process was justified given longstanding interpersonal issues with a colleague and concerns about the claimant's attention to detail and disrespect towards management. The tribunal found the alleged abusive comments were not made, based on inconsistencies in the claimant's evidence, lack of corroboration, and implausible surrounding circumstances including her attendance at the owner's wedding shortly after.
Decision
The tribunal dismissed the unfair dismissal claim. It found the disciplinary process was justified and did not breach the implied term of trust and confidence. The tribunal rejected the claimant's allegations that abusive comments were made, finding her evidence unreliable and uncorroborated. Without any breach of contract by the employer, there was no constructive dismissal within s95(1)(c) ERA 1996, and therefore no basis for an unfair dismissal claim.
Practical note
Contemporaneous notes can be scrutinised for inconsistencies; post-breach conduct such as attending the alleged wrongdoer's wedding can fatally undermine constructive dismissal claims; and credibility assessments are crucial where factual disputes are central to the claim.
Legal authorities cited
Statutes
Case details
- Case number
- 1403157/2024
- Decision date
- 14 November 2025
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Sector
- other
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Receptionist
- Service
- 5 years
Claimant representation
- Represented
- No