Claimant v New Hope Care Ltd
Outcome
Individual claims
The respondent failed to present a valid response on time. The tribunal found the respondent made unauthorised deductions from the claimant's wages for the period 1 February 2025 to 31 March 2025, totalling £5,850 (two months' gross salary).
The respondent failed to pay notice pay owed to the claimant. The tribunal awarded £4,725 representing 7 weeks' notice at £675 per week gross, calculated to reflect liability for post-employment notice pay taxation.
The respondent failed to forward pension contributions to the pension scheme. The tribunal awarded £3,500 as damages for this breach of contract.
The respondent made an unauthorised deduction by failing to pay the claimant for 18 days of accrued but untaken holiday on termination. The tribunal awarded £2,430 (18 days at £135 per day).
Facts
The claimant worked for New Hope Care Limited earning £675 per week (£35,100 annually). Her employment ended on 31 March 2025. The respondent failed to pay her wages for February and March 2025, failed to pay 7 weeks' notice pay, failed to forward pension contributions totalling £3,500, and failed to pay for 18 days of accrued but untaken holiday. The respondent failed to submit a response to the claim.
Decision
The tribunal made a default judgment under rule 21 in favour of the claimant, awarding £16,505 in total comprising unpaid wages (£5,850), notice pay (£4,725), pension contributions (£3,500), and holiday pay (£2,430). All claims succeeded due to the respondent's failure to defend.
Practical note
Default judgments under rule 21 will be made against employers who fail to respond, and tribunals will award all properly substantiated contractual and statutory payments owed to employees.
Award breakdown
Award equivalent: 24.5 weeks' gross pay
Case details
- Case number
- 2400828/2025
- Decision date
- 5 November 2025
- Hearing type
- rule 21
- Hearing days
- —
- Classification
- default
Respondent
- Sector
- healthcare
- Represented
- No
Employment details
- Salary band
- £30,000–£40,000
Claimant representation
- Represented
- No