Claimant v Rail Gourmet UK Limited
Outcome
Individual claims
The tribunal found the reason for dismissal was conduct, which is a potentially fair reason. The respondent genuinely believed there was misconduct (misuse of PALS discount ticket system, 150 booking attempts, changing passwords, using former employees' accounts). The investigation was thorough and reasonable. Although there were minor procedural issues, the dismissal fell within the band of reasonable responses. The claimant was aware of the case against him and denied matters that had clearly occurred.
The tribunal extended time on just and equitable grounds to consider Ms Cranley's final written warning on 25 May 2022. However, the claimant failed to show less favourable treatment because of race. The Asian colleagues used as comparators were in materially different circumstances (they merely allowed use of their accounts, did not themselves abuse the system). The claimant provided no evidence that race played any part in the treatment. For the dismissal allegation, there was nothing to tie the treatment to the claimant's race.
The claim for holiday pay relating to 2019 and 2020 was substantially out of time (by approximately 18 months) with no evidence it was not reasonably practicable to bring the claim in time. The tribunal had no jurisdiction to hear it. Additionally, the claimant failed to provide comprehensible calculations or evidence of any sums owing.
Regarding salary arrears between 25 May and 27 September 2022, the claimant failed to discharge the burden of proof. The claimant's calculations were incomprehensible and inconsistent with previous submissions. The respondent explained that statutory sick pay during June-July 2022 suspension was the contractual position. The claimant could not show any further sums were due.
Facts
The claimant, employed since 2014 and promoted to Equipment Manager, had his Eurostar PALS discount ticket account blocked in early 2020 due to suspected fraud. He subsequently used colleagues' accounts with permission to make or attempt 150 bookings between December 2021 and May 2022, far exceeding the 10 bookings per year limit. He also changed colleagues' passwords and used accounts of former employees. Eurostar contacted the respondent in March 2022, leading to investigations. The claimant received a final written warning from his line manager in May 2022 and was offered alternative employment, which he refused. A second investigation was opened regarding password changes and use of former employees' accounts. The claimant was dismissed in September 2022 for misuse of the system and bringing the respondent into disrepute. His appeal was unsuccessful.
Decision
The tribunal dismissed all claims. The unfair dismissal claim failed because the respondent had a genuine belief in misconduct founded on reasonable investigation, and dismissal was within the band of reasonable responses. The race discrimination claims failed because the claimant could not show less favourable treatment because of race - his Asian colleagues were in materially different circumstances and there was no evidence race played any part. The unlawful deduction claims failed due to lack of jurisdiction (time limits) and failure to prove any sums were owed.
Practical note
A litigant in person who systematically abuses an employer benefit scheme, denies clear evidence against them, and refuses alternative employment cannot succeed in unfair dismissal or discrimination claims without cogent evidence of procedural unfairness or discriminatory motive, even when comparators receive different treatment in materially different circumstances.
Legal authorities cited
Statutes
Case details
- Case number
- 3313343/2022
- Decision date
- 3 November 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- hospitality
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Equipment Manager
- Service
- 8 years
Claimant representation
- Represented
- No