Claimant v MTR Corporation (Crossrail) Limited t/a MTR Elizabeth Line
Outcome
Individual claims
The tribunal found the respondent had a genuine and reasonably held belief that the claimant committed gross misconduct by attempting to use sick leave to cover his absence while in Pakistan without arranging leave in advance, and refusing to cooperate with the investigation. The dismissal was within the range of reasonable responses. Although harsh, the decision was reasonable given the claimant's lack of responsibility and the employer's need to trust employees follow policies and are where they say they are.
The tribunal found no evidence to support that the investigation or dismissal was motivated by the claimant's Pakistani origin. The investigation was started due to suspicion the claimant was using sick leave to disguise a trip to Pakistan for a family wedding, not because of his race. The allegation was not properly put to the decision-makers in cross-examination. The tribunal concluded a non-Pakistani employee in similar circumstances would have been treated the same way.
The tribunal found the claimant's trip to Pakistan did not arise in consequence of his disability. The primary reason for the trip was concern about leaving him alone at night due to breathing difficulties/choking risk, not treatment for back pain or long covid. Even if the trip was disability-related, the claimant was dismissed not because he went to Pakistan for treatment, but because the respondent believed he had planned his absence and sought to conceal it, refusing to cooperate with the investigation. The treatment would have been proportionate to achieve the legitimate aim of maintaining discipline and trustworthiness.
Dismissed upon withdrawal on 11 June 2025.
Application to amend to add harassment claims was dismissed on 3 June 2025. The claimant failed to provide further and better particulars as ordered, relying instead on the respondent's speculation in their amended grounds of resistance. The application was made late and without proper supporting information.
Application to amend to add victimisation claims was dismissed on 3 June 2025. The claimant failed to provide further and better particulars as ordered despite two tribunal orders. The application was made late and remained unparticularised, causing prejudice to the respondent.
Facts
The claimant, a customer sales experience assistant employed since 2014, was dismissed for gross misconduct on 25 April 2023. He had serious health issues including long covid and chronic back pain following hospitalisation with COVID-19 in 2020, working reduced hours with adjustments. In December 2022, his family travelled to Pakistan for a wedding. The claimant called in sick on 26 December 2022 claiming back pain, but the respondent discovered through IT systems that he was authenticating from Pakistan. During a welfare call, he initially misled his manager about his location before admitting he was in Pakistan. He refused to provide flight details or cooperate fully with the investigation, claiming he went for medical treatment. The respondent concluded he had planned to use sick leave to cover the trip and dismissed him for fraud/dishonesty.
Decision
The tribunal dismissed all claims. The unfair dismissal claim failed because the respondent had a genuine belief in the claimant's gross misconduct (fraudulently using sick leave), reasonable grounds for that belief, conducted a reasonable investigation, and dismissal was within the range of reasonable responses. The race discrimination claim failed as there was no evidence the investigation or dismissal was motivated by the claimant's Pakistani origin. The s.15 disability discrimination claim failed because the tribunal found the primary reason for the Pakistan trip was not disability-related treatment but concern about being left alone at night, and in any event the dismissal was for planned absence and lack of cooperation, not the trip itself.
Practical note
An employer can fairly dismiss for gross misconduct where an employee uses sick leave to cover unauthorised absence abroad, even where the employee has multiple disabilities and health issues, provided the investigation is reasonable and the employer genuinely believes the employee planned the absence and was dishonest about it.
Legal authorities cited
Statutes
Case details
- Case number
- 3201353/2023
- Decision date
- 31 October 2025
- Hearing type
- full merits
- Hearing days
- 7
- Classification
- contested
Respondent
- Sector
- transport
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- customer sales experience assistant
- Service
- 9 years
Claimant representation
- Represented
- Yes
- Rep type
- solicitor