Claimant v London Borough of Sutton
Outcome
Individual claims
The tribunal found none of the alleged incidents occurred as claimed, or if they did occur, they had no link to the claimant's race (Black African Arab). The claimant was not treated less favourably than the comparator Adela Lamarche or a hypothetical comparator. The tribunal found the claimant had misconceived the situation at work and the respondents' witnesses were credible and professional throughout.
The tribunal found the claimant was not permitted to retain her Health Visitor Team Leader role because it required clinical work that could not be done fully remotely, and she was working from home due to her back condition. This was not because she was disabled - anyone working fully from home would have been treated the same. Ms Giles did not insist the claimant attend the office every day as alleged.
The tribunal accepted that depriving the claimant of the opportunity to work as a Health Visitor Team Leader was unfavourable treatment arising from her disability (need to work from home). However, this was a proportionate means of achieving the legitimate aims of ensuring sufficient clinical cover and proper supervision and management of the team. There were no lesser measures that would have achieved those aims.
The tribunal found that the alleged PCPs either did not exist or were not applied to the claimant. There was no PCP requiring the claimant to attend the office every day. The claimant was provided with a second screen when she requested one. The practice of requiring 10 MASHs per day was not applied to her - she was only asked to complete one.
The tribunal found none of the allegations, either individually or cumulatively, amounted to harassment. The alleged incidents either did not happen or had nothing to do with race. The tribunal found the claimant had misunderstood the situation and her case was totally misconceived.
The tribunal accepted that raising a grievance on 7 March 2022 was a protected act. However, when Ms Giles contacted the claimant on 19 April 2022, she did not have any information about the grievance and could not have known the claimant had done a protected act. Ms Giles contacted the claimant because she needed to oversee the claimant's work in Ms Crate's absence, not because of the protected act.
Facts
The claimant, a Black African Arab Health Visitor Team Leader with a back disability, brought multiple discrimination claims against her employer London Borough of Sutton and two individual managers. She alleged race and disability discrimination, harassment, and victimisation across numerous incidents from June 2020 to April 2022. Key issues included her removal from the Team Leader role when she could only work from home due to her back condition, alleged demands to attend the office daily, and complaints about her treatment by managers Beth Wilson and Jenny Giles.
Decision
The tribunal unanimously dismissed all claims. The tribunal found the claimant had fundamentally misunderstood her workplace situation and her case was misconceived. Where incidents did occur, they were reasonable management actions unrelated to race or disability. The removal from the Team Leader role, while unfavourable, was a proportionate means of achieving legitimate aims as the role required clinical attendance that could not be performed remotely. The respondents' witnesses were found credible while the claimant's lay representative was described as belligerent.
Practical note
A claimant's subjective perception of discrimination is insufficient without objective evidence linking the treatment to a protected characteristic, and reasonable management decisions responding to legitimate operational needs will not constitute discrimination even where they disadvantage a disabled employee.
Legal authorities cited
Statutes
Case details
- Case number
- 2303617/2022
- Decision date
- 29 October 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Name
- London Borough of Sutton
- Sector
- local government
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Health Visitor Team Leader
Claimant representation
- Represented
- Yes
- Rep type
- lay rep