Cases2306308/2020

Claimant v Martin McColl Limited

21 October 2025Before Employment Judge Hyams-ParishLondon Southin person

Outcome

Partly successful

Individual claims

Unfair Dismissalsucceeded

The tribunal found the respondent failed to properly investigate the claimant's explanation that she had been told the procedure was allowed, failed to investigate training given, and failed to interview the line manager or other employees. The investigation was wholly inadequate. The decision to treat the conduct as gross misconduct and dismiss fell outside the band of reasonable responses. The claimant had a clean disciplinary record and the misconduct did not involve theft, dishonesty or loss to the company.

Wrongful Dismissalsucceeded

The tribunal found the claimant's breach was not a repudiatory breach of contract. The respondent's disciplinary policy stated breach of till policy 'may' result in dismissal, not that any breach constituted gross misconduct. The claimant's conduct was not serious and wilful or grossly negligent. Summary dismissal was therefore wrongful and the claimant was entitled to notice.

Direct Discrimination(race)failed

The tribunal found no evidence that the decision to suspend or dismiss was because of race. The tribunal preferred the respondent's witnesses and found many of the claimant's allegations were not established on the facts. The four in-time allegations all failed. There was no continuing act to link out-of-time allegations. The tribunal declined to extend time as there was no good reason claims were not brought sooner and greater prejudice to the respondent.

Harassment(race)failed

The harassment allegations were the same as the direct discrimination allegations. The tribunal found the conduct alleged was not established on the facts, particularly rejecting allegations against Ms Covington whom the tribunal found credible. The tribunal found the claimant often misinterpreted facts and reached conclusions of discrimination with little or no evidence. The claims were also out of time and no just and equitable extension was granted.

Facts

The claimant, a Black African sales assistant employed since January 2017, was summarily dismissed for gross misconduct in August 2020 after CCTV showed her scanning a fake 10p carrier bag sale to open a till and swap £20 between tills. She claimed she had been told this procedure was allowed by a previous manager and needed change urgently. She also brought numerous race discrimination claims against her store manager, alleging racist comments and treatment over a prolonged period. The respondent argued the till breach was serious misconduct justifying summary dismissal.

Decision

The tribunal found the dismissal unfair because the investigation was inadequate—the respondent failed to properly investigate the claimant's explanation that she had been told the procedure was permitted, and the decision to treat the conduct as gross misconduct fell outside the band of reasonable responses given her clean record and that no loss occurred. The wrongful dismissal claim also succeeded as the breach was not repudiatory. However, all race discrimination claims failed—those before 14 July 2020 were out of time with no just and equitable extension, and the four in-time allegations failed on their merits.

Practical note

An employer dismissing for a till procedure breach must properly investigate any claim that the employee was told the procedure was acceptable, and cannot treat minor procedural breaches causing no loss as gross misconduct without clear contractual or policy foundation, particularly where the employee has a clean disciplinary record.

Adjustments

Contributory fault20%

The tribunal found blameworthy conduct on the claimant's part. She should have involved Ms Covington and could have avoided disciplinary action. Contributory fault was limited to 20% of both basic and compensatory awards.

Legal authorities cited

Pemberton v Inwood [2018] ICR 1291London Ambulance NHS Trust v Small [2009] IRLR 563Nelson v British Broadcasting Corporation (No. 2) [1980] ICR 111Commissioner of Police of the Metropolis v Hendricks [2003] ICR 530Lyfar v Brighton and Sussex University Hospitals Trust [2006] EWCA Civ 1548Robertson v Bexley Community Centre [2003] IRLR 434Laing v Manchester City Council [2006] ICR 1519BHS v Burchell [1978] IRLR 379Iceland Frozen Foods v Jones [1983] ICR 17Sainsbury's Supermarkets Ltd v Hitt [2003] ICR 111Polkey v A E Dayton Services Ltd [1988] ICR 142Malik v Bank of Credit and Commerce International [1998] AC 20Keeble v British Coal Corporation [1997] IRLR 336

Statutes

ERA 1996 s.123EQA 2010 s.13EQA 2010 s.26EQA 2010 s.39ERA 1996 s.98EQA 2010 s.123EQA 2010 s.136Limitation Act 1980 s.33ERA 1996 s.119ERA 1996 s.122

Case details

Case number
2306308/2020
Decision date
21 October 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
lay rep

Employment details

Role
Sales Assistant
Service
4 years

Claimant representation

Represented
Yes
Rep type
solicitor