Claimant v Marks and Spencer PLC
Outcome
Individual claims
The tribunal found that the claimant's role being filled with a permanent replacement employee when the claimant went on maternity leave constituted unlawful discrimination contrary to section 18 of the Equality Act 2010, which protects against unfavourable treatment because of pregnancy and maternity.
The tribunal upheld the section 15 Equality Act 2010 claim, finding that the claimant was dismissed (unfavourable treatment) because of something arising in consequence of her disability. This establishes discrimination arising from disability.
The tribunal found the respondent failed to make reasonable adjustments in three respects: the performance management policy, the practice of advertising new roles to all employees and selected roles externally, and the practice of requiring internal candidates to apply for new roles. These failures placed the claimant at a substantial disadvantage.
The tribunal found the dismissal was unfair. The judgment does not specify the precise reason but given the context of pregnancy discrimination and disability discrimination, the dismissal did not fall within the band of reasonable responses or lacked a fair reason and procedure.
Facts
Ms Downing worked for Marks and Spencer and went on maternity leave. While on leave, her role was filled with a permanent replacement. She later faced performance management issues and was dismissed. The claimant had a disability and argued the respondent failed to make reasonable adjustments to their performance management policy and recruitment practices.
Decision
The tribunal found in favour of Ms Downing on four claims: pregnancy discrimination for replacing her permanently during maternity leave, discrimination arising from disability regarding her dismissal, failure to make reasonable adjustments in multiple policies and practices, and unfair dismissal. A 25% Polkey reduction was applied reflecting the chance she would have been fairly dismissed from an alternative role after six months.
Practical note
Employers must not permanently replace employees on maternity leave and must make reasonable adjustments to both performance management and recruitment processes for disabled employees, or risk multiple successful discrimination claims.
Adjustments
25% reduction to compensatory award to take into account the prospect that the claimant would have been fairly dismissed from the alternative role of Propositions Manager in Clothing & Home after 6 months of being in that role
Legal authorities cited
Statutes
Case details
- Case number
- 3312691/2023
- Decision date
- 15 October 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Claimant representation
- Represented
- No