Claimant v Barclays Execution Services Limited
Outcome
Individual claims
The tribunal found the dismissal was fair under s.98(4) ERA 1996. The employer conducted a reasonable investigation, held a genuine belief in the claimant's misconduct (attempting to conceal a client fee calculation error and encouraging a junior colleague to do the same via unauthorised text communications), and dismissal fell within the band of reasonable responses given the claimant's senior role in a regulated financial institution and the complete breakdown of trust.
Facts
The claimant, a senior employee in Barclays' equity derivatives middle office, discovered a potential client fee calculation error on 22 January 2024. Instead of escalating it, he moved the conversation to unauthorised text messages with a junior colleague (FH), stating the issue could 'open a can of worms' and suggesting they fix only the current quarter and wait until one of them left to raise historical errors. He then sent an email disguising the issue as a process enhancement. FH reported his concerns, triggering a misconduct investigation. The error turned out not to exist, but the tribunal focused on the claimant's attempted concealment and breach of communication policies.
Decision
The tribunal found the dismissal was fair. The employer conducted a reasonable investigation, genuinely believed the claimant committed gross misconduct by attempting to conceal a perceived serious error and coercing a junior colleague, and dismissal was within the band of reasonable responses given the claimant's senior role in a highly regulated financial institution and the complete breakdown of trust.
Practical note
In regulated financial services, attempting to conceal potential client-impacting errors through unauthorised communications can constitute gross misconduct justifying dismissal, even where the underlying error turns out not to exist.
Legal authorities cited
Statutes
Case details
- Case number
- 6007857/2025
- Decision date
- 30 September 2025
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Sector
- financial services
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Assistant Vice President: Equity Derivatives Middle Office
- Service
- 10 years
Claimant representation
- Represented
- No