Cases6007857/2025

Claimant v Barclays Execution Services Limited

30 September 2025Before Employment Judge OthenLondon Eastremote video

Outcome

Claimant fails

Individual claims

Unfair Dismissalfailed

The tribunal found the dismissal was fair under s.98(4) ERA 1996. The employer conducted a reasonable investigation, held a genuine belief in the claimant's misconduct (attempting to conceal a client fee calculation error and encouraging a junior colleague to do the same via unauthorised text communications), and dismissal fell within the band of reasonable responses given the claimant's senior role in a regulated financial institution and the complete breakdown of trust.

Facts

The claimant, a senior employee in Barclays' equity derivatives middle office, discovered a potential client fee calculation error on 22 January 2024. Instead of escalating it, he moved the conversation to unauthorised text messages with a junior colleague (FH), stating the issue could 'open a can of worms' and suggesting they fix only the current quarter and wait until one of them left to raise historical errors. He then sent an email disguising the issue as a process enhancement. FH reported his concerns, triggering a misconduct investigation. The error turned out not to exist, but the tribunal focused on the claimant's attempted concealment and breach of communication policies.

Decision

The tribunal found the dismissal was fair. The employer conducted a reasonable investigation, genuinely believed the claimant committed gross misconduct by attempting to conceal a perceived serious error and coercing a junior colleague, and dismissal was within the band of reasonable responses given the claimant's senior role in a highly regulated financial institution and the complete breakdown of trust.

Practical note

In regulated financial services, attempting to conceal potential client-impacting errors through unauthorised communications can constitute gross misconduct justifying dismissal, even where the underlying error turns out not to exist.

Legal authorities cited

Iceland Frozen Foods v Jones [1983] ICR 17BHS v Burchell [1978] IRLR 379London Ambulance Service NHS Trust v Small [2009] IRLR 563Sainsbury's Supermarkets Ltd v Hitt [2003] ICR 111Foley v Post Office [2000] ICR 1283

Statutes

ERA 1996 s.98ERA 1996 s.98(2)ERA 1996 s.111ERA 1996 s.98(4)ERA 1996 s.94ERA 1996 s.95(1)(a)

Case details

Case number
6007857/2025
Decision date
30 September 2025
Hearing type
full merits
Hearing days
2
Classification
contested

Respondent

Sector
financial services
Represented
Yes
Rep type
barrister

Employment details

Role
Assistant Vice President: Equity Derivatives Middle Office
Service
10 years

Claimant representation

Represented
No