Cases8000560/2025

Claimant v Funeral Services Limited t/a Co-Op Funeralcare

26 September 2025Before Employment Judge B CampbellScotlandin person

Outcome

Claimant fails

Individual claims

Whistleblowingfailed

Although the claimant made protected disclosures regarding alleged data breach, the tribunal found that she did not suffer detriments on the grounds of making those disclosures. The respondent's actions were motivated by other legitimate reasons unconnected to the whistleblowing.

Detrimentfailed

Three alleged detriments were claimed in connection with protected disclosures. The tribunal found either that no detriment occurred, or that the actions taken were not on the grounds that the claimant made protected disclosures but for other legitimate operational reasons.

Constructive Dismissalfailed

The tribunal found that none of the eight alleged breaches, either individually or cumulatively, amounted to a breach of mutual trust and confidence. In any event, the claimant resigned not because of any breach but to avoid an imminent disciplinary hearing which could have resulted in dismissal for gross misconduct.

Automatic Unfair Dismissalfailed

The tribunal found that the claimant was not dismissed for making protected disclosures. The reason for resignation was the impending disciplinary process for alleged misconduct, not any protected disclosure.

Direct Discrimination(disability)failed

The tribunal found that the claimant could not establish primary facts to show that alleged unfavourable treatment was 'because of' her disability. Key allegations either did not occur or were motivated by legitimate operational reasons unconnected to her type-2 diabetes.

Failure to Make Reasonable Adjustments(disability)failed

Of six alleged provisions, criteria or practices, only one was established. However, this did not place the claimant at a substantial disadvantage compared to non-disabled colleagues, as the respondent would have applied the same approach to any colleague in similar circumstances regardless of disability status.

Harassment(disability)failed

The tribunal found that the alleged conduct either did not occur, or where it did occur, was not 'related to' the protected characteristic of disability but was instead related to legitimate management of disciplinary and absence procedures applicable to all employees.

Facts

Mrs Shaw, a Funeral Arranger with 17 years' service and type-2 diabetes, resigned after being suspended pending disciplinary investigation for signing cremation forms on behalf of a client without proper authorisation. She raised multiple grievances about how her managers handled the investigation meeting on 9 December 2024, including alleged refusal to let her check blood sugar levels, and about an error in grievance meeting notes that included text from a colleague's investigation. All grievances were not upheld, and she resigned on 25 February 2025 upon receiving the final appeal outcome, just before a scheduled disciplinary hearing.

Decision

The tribunal dismissed all claims. It found that although the claimant made protected disclosures about an alleged data breach, she suffered no detriments as a result. The tribunal found she resigned to avoid an imminent disciplinary hearing for gross misconduct, not because of any breach of trust and confidence. Her disability discrimination claims failed because the treatment she received was not related to her diabetes but to legitimate management of disciplinary and absence procedures.

Practical note

Employers handling disciplinary matters involving disabled employees must carefully document awareness of disabilities and related needs, but tribunals will closely scrutinise whether adverse treatment was genuinely 'because of' disability or driven by legitimate, disability-neutral operational reasons, particularly in misconduct cases.

Legal authorities cited

Igen v Wong [2005] ICR 931Bolton School v Evans [2006] EWCA Civ 1653

Statutes

ERA 1996 s.43BEqA 2010 s.6ERA 1996 s.47BEqA 2010 s.13EqA 2010 s.20EqA 2010 s.21EqA 2010 s.26

Case details

Case number
8000560/2025
Decision date
26 September 2025
Hearing type
full merits
Hearing days
6
Classification
contested

Respondent

Sector
professional services
Represented
Yes
Rep type
lay rep

Employment details

Role
Funeral Arranger
Service
17 years

Claimant representation

Represented
No