Claimant v Funeral Services Limited t/a Co-Op Funeralcare
Outcome
Individual claims
Although the claimant made protected disclosures regarding alleged data breach, the tribunal found that she did not suffer detriments on the grounds of making those disclosures. The respondent's actions were motivated by other legitimate reasons unconnected to the whistleblowing.
Three alleged detriments were claimed in connection with protected disclosures. The tribunal found either that no detriment occurred, or that the actions taken were not on the grounds that the claimant made protected disclosures but for other legitimate operational reasons.
The tribunal found that none of the eight alleged breaches, either individually or cumulatively, amounted to a breach of mutual trust and confidence. In any event, the claimant resigned not because of any breach but to avoid an imminent disciplinary hearing which could have resulted in dismissal for gross misconduct.
The tribunal found that the claimant was not dismissed for making protected disclosures. The reason for resignation was the impending disciplinary process for alleged misconduct, not any protected disclosure.
The tribunal found that the claimant could not establish primary facts to show that alleged unfavourable treatment was 'because of' her disability. Key allegations either did not occur or were motivated by legitimate operational reasons unconnected to her type-2 diabetes.
Of six alleged provisions, criteria or practices, only one was established. However, this did not place the claimant at a substantial disadvantage compared to non-disabled colleagues, as the respondent would have applied the same approach to any colleague in similar circumstances regardless of disability status.
The tribunal found that the alleged conduct either did not occur, or where it did occur, was not 'related to' the protected characteristic of disability but was instead related to legitimate management of disciplinary and absence procedures applicable to all employees.
Facts
Mrs Shaw, a Funeral Arranger with 17 years' service and type-2 diabetes, resigned after being suspended pending disciplinary investigation for signing cremation forms on behalf of a client without proper authorisation. She raised multiple grievances about how her managers handled the investigation meeting on 9 December 2024, including alleged refusal to let her check blood sugar levels, and about an error in grievance meeting notes that included text from a colleague's investigation. All grievances were not upheld, and she resigned on 25 February 2025 upon receiving the final appeal outcome, just before a scheduled disciplinary hearing.
Decision
The tribunal dismissed all claims. It found that although the claimant made protected disclosures about an alleged data breach, she suffered no detriments as a result. The tribunal found she resigned to avoid an imminent disciplinary hearing for gross misconduct, not because of any breach of trust and confidence. Her disability discrimination claims failed because the treatment she received was not related to her diabetes but to legitimate management of disciplinary and absence procedures.
Practical note
Employers handling disciplinary matters involving disabled employees must carefully document awareness of disabilities and related needs, but tribunals will closely scrutinise whether adverse treatment was genuinely 'because of' disability or driven by legitimate, disability-neutral operational reasons, particularly in misconduct cases.
Legal authorities cited
Statutes
Case details
- Case number
- 8000560/2025
- Decision date
- 26 September 2025
- Hearing type
- full merits
- Hearing days
- 6
- Classification
- contested
Respondent
- Sector
- professional services
- Represented
- Yes
- Rep type
- lay rep
Employment details
- Role
- Funeral Arranger
- Service
- 17 years
Claimant representation
- Represented
- No