Cases6007911/2024

Claimant v Royal Mail Group Limited

25 September 2025Before Employment Judge CawthrayCardiff

Outcome

Claimant fails

Individual claims

Unfair Dismissalfailed

The tribunal found the claimant was fairly dismissed. The respondent had a potentially fair reason for dismissal and followed a fair procedure. The dismissal fell within the band of reasonable responses available to a reasonable employer.

Direct Discrimination(disability)failed

The tribunal found no evidence that the claimant was treated less favourably because of her disability. The reason for the treatment was not the claimant's disability but rather the respondent's legitimate operational or conduct-related reasons.

Discrimination Arising from Disability (s.15)(disability)failed

The tribunal found that while there may have been unfavourable treatment arising from something connected to disability, the respondent either proved this was a proportionate means of achieving a legitimate aim, or the treatment was not because of something arising in consequence of disability.

Unlawful Deduction from Wagesfailed

The tribunal found that any deductions from the claimant's wages were either properly authorized under contract, statute, or with the claimant's written consent, or alternatively no unlawful deduction occurred.

Facts

Ms Holroyd, a disabled employee of Royal Mail Group Limited, was dismissed from her employment. She brought claims for unfair dismissal, direct disability discrimination, discrimination arising from disability, and unauthorised deductions from wages. She represented herself at a two-day hearing in Cardiff, supported by her son Thomas and daughter Annie, while Royal Mail was represented by a solicitor, Mr Brown.

Decision

The tribunal dismissed all four claims brought by Ms Holroyd. The tribunal found she was fairly dismissed, that there was no disability discrimination (either direct or arising from disability), and that there were no unauthorised deductions from her wages.

Practical note

A claimant representing herself against a legally represented employer failed to establish that her dismissal was unfair or discriminatory, highlighting the challenges faced by litigants in person in complex employment disputes involving disability discrimination claims.

Case details

Case number
6007911/2024
Decision date
25 September 2025
Hearing type
full merits
Hearing days
2
Classification
contested

Respondent

Sector
logistics
Represented
Yes
Rep type
solicitor

Claimant representation

Represented
No