Claimant v Air Canada
Outcome
Individual claims
The tribunal found that the respondent's sick pay scheme did not permit treating unworked hours during an agreed phased return to work as sick leave. The claimant was ready and willing to work; by agreement he was working reduced hours on a phased return. There was no contractual provision permitting a reduction in pay during the phased return. By paying the claimant half pay for unworked hours from August 2023 to April 2024, the respondent made unauthorised deductions from wages contrary to sections 13 and 23 of the Employment Rights Act 1996.
The tribunal applied the principle from O'Hanlon v HMRC that the duty to make reasonable adjustments does not extend to a duty to discount disability-related absence from sick pay calculations or to pay employees for periods when they are not in work. The claimant's case was not an exception. The complaints based on PCP1 and PCP2 (using sick pay entitlement to cover unworked hours/fund adjustments) failed on this basis. The complaints based on PCP3 and PCP5 (failure to conduct adequate return-to-work interviews or regular meetings) failed because: (1) it was unclear how the practice put the claimant at risk of losing sick pay entitlement, and (2) the complaints were out of time and it was not just and equitable to extend time. The complaint based on PCP4 (deducting hospital appointments from sick pay) failed because there was no evidence this happened in the claimant's case, and would have fallen within O'Hanlon principles in any event.
Facts
The claimant, a long-serving employee of Air Canada with a disability, was on a phased return to work from January 2023, working 50% of his normal 12-hour shifts. In August 2023, the respondent informed him it had been treating his unworked hours during the phased return as sick leave and reducing his pay to half pay for those hours on the basis he had exhausted his sick pay entitlement. The claimant challenged this through a grievance in November 2023 and brought tribunal proceedings in April 2024.
Decision
The tribunal unanimously found that the respondent's sick pay scheme, contained in a collective agreement, did not permit treating unworked hours during an agreed phased return as sick leave. There was no contractual basis for reducing the claimant's pay during the phased return. The unlawful deduction from wages claim succeeded. The failure to make reasonable adjustments claims all failed, applying the principle from O'Hanlon that the duty to adjust does not extend to discounting disability-related absence from sick pay calculations, and because some complaints were out of time.
Practical note
An employer cannot unilaterally decide to treat unworked hours during an agreed phased return to work as sick leave for sick pay purposes unless there is a clear contractual provision permitting this; the sick pay scheme must be interpreted according to its terms and cannot be varied by employer practice without agreement.
Award breakdown
Legal authorities cited
Statutes
Case details
- Case number
- 3303753/2024
- Decision date
- 12 September 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Name
- Air Canada
- Sector
- transport
- Represented
- Yes
- Rep type
- barrister
Claimant representation
- Represented
- Yes
- Rep type
- barrister