Cases2302732/2024

Claimant v Royal Mail Group Limited

10 September 2025Before Employment Judge AtkinsLondon South

Outcome

Partly successful£6,322

Individual claims

Indirect Discrimination(disability)failed

The tribunal found that the claim of indirect disability discrimination contrary to section 19 Equality Act 2010 was not well founded and therefore failed.

Failure to Make Reasonable Adjustments(disability)succeeded

The tribunal found that the respondent failed in its duty to make reasonable adjustments under sections 20 and 21 of the Equality Act 2010. The claim was well founded and succeeded.

Facts

Mr Davies brought claims against Royal Mail Group Ltd for indirect disability discrimination and failure to make reasonable adjustments. The case was heard over three days at London South Employment Tribunal. Mr Davies appeared in person with assistance from Mrs Davies, while Royal Mail was represented by counsel. Reasons for the judgment were given orally at the hearing.

Decision

The tribunal dismissed the claim of indirect disability discrimination under section 19 Equality Act 2010, finding it not well founded. However, the claim for failure to make reasonable adjustments under sections 20 and 21 succeeded, and the respondent was ordered to pay £6,322 gross compensation.

Practical note

Employers must distinguish between provisions, criteria or practices that create group disadvantage (indirect discrimination) and failures to make individual reasonable adjustments, as the legal tests and remedies differ significantly.

Award breakdown

Legal authorities cited

Statutes

EqA 2010 s.19EqA 2010 s.20EqA 2010 s.21

Case details

Case number
2302732/2024
Decision date
10 September 2025
Hearing type
full merits
Hearing days
3
Classification
contested

Respondent

Sector
logistics
Represented
Yes
Rep type
barrister

Claimant representation

Represented
No