Claimant v Virgin Media Limited
Outcome
Individual claims
The tribunal found the claimant had no reasonable prospect of success. The allegations included complaints about Mr Seaton being appointed to hear her appeal despite the claimant agreeing to this on multiple occasions, and allegations Mr Seaton acted to 'pursue sexual fantasies' which had no factual basis. The claimant's documents contradicted her own case that having a male manager hear the appeal was unwanted.
Certain specific disability discrimination complaints were struck out where the claimant had no reasonable prospect of establishing facts to support allegations, such as the complaint about the note-taker not being female, which was based solely on the camera being off with no evidence the note-taker was male. Other disability discrimination claims relating to questioning at the appeal hearing were not struck out due to factual disputes.
Harassment claims based on Mr Seaton referring to his wife and daughter, failing to ensure a female note-taker, and misleading the claimant about delays were struck out. The tribunal found these could not amount to unwanted conduct with the prohibited effect. Mr Seaton's reference to family in context of explaining he could deal with the appeal appropriately was not capable of being a detriment or harassment.
Some harassment complaints relating to questioning about the claimant's medical condition at the appeal hearing were not struck out due to factual disputes about what was said, though the tribunal expressed doubt about their prospects. Other harassment complaints were struck out for having no reasonable prospect of success.
Both victimisation complaints were struck out. The first alleged deception into attending a video hearing had no factual basis - the claimant knew it was a grievance hearing and could not explain what the deception was. The second alleged a conspiracy to dismiss under pretext of confidentiality breach, but the claimant had no evidence of disciplinary proceedings being arranged or dismissal being considered. Both were found to be fanciful.
Some direct sex discrimination complaints were struck out for having no reasonable prospect (e.g. appointment of male manager to appeal, references to wife/daughter). However, complaints about intrusive questioning at the appeal hearing, requests for medical evidence, and failure to uphold the appeal were not struck out due to factual disputes requiring resolution at a full hearing, though the tribunal expressed reservations about their prospects.
Facts
The claimant brought multiple discrimination and harassment complaints against Virgin Media relating to the handling of a sickness absence appeal by Mr Seaton. The claimant alleged Mr Seaton acted improperly including to pursue sexual fantasies about her. She alleged he asked intrusive questions about her gynecological condition, appointed himself as a male manager to hear her appeal despite her request for a female manager, referred to his wife and daughter, and failed to ensure a female note-taker. The claimant had actually agreed on multiple occasions to Mr Seaton hearing her appeal. This was a preliminary hearing to determine the respondent's strike-out application.
Decision
Employment Judge Cookson struck out the majority of the claimant's complaints as having no reasonable prospect of success. The complaints about Mr Seaton being appointed to hear the appeal, his references to family, concerns about the note-taker's gender, and both victimisation complaints were struck out. The allegations that Mr Seaton was pursuing sexual fantasies were found to be fanciful and without evidential basis. Some complaints about questioning at the appeal hearing were not struck out due to factual disputes. The judge found this to be one of the rare exceptional cases where strike-out of discrimination complaints was justified as the case was akin to abuse of process.
Practical note
Even in discrimination cases, tribunals will strike out complaints where allegations are made without any factual foundation, particularly where serious allegations (such as sexual motivation) are advanced on fanciful grounds contradicted by the claimant's own documents.
Legal authorities cited
Statutes
Case details
- Case number
- 2409283/2023
- Decision date
- 11 August 2025
- Hearing type
- strike out
- Hearing days
- 1
- Classification
- procedural
Respondent
- Sector
- telecoms
- Represented
- Yes
- Rep type
- barrister
Claimant representation
- Represented
- No