Cases2305481/2023

Claimant v Serco Limited

8 August 2025Before Employment Judge LeithCroydon

Outcome

Claimant fails

Individual claims

Direct Discrimination(race)failed

The tribunal heard evidence over five days and dismissed the claimant's complaint of direct race discrimination. Reasons were given orally at the hearing but the judgment provides no written reasoning for the dismissal.

Failure to Make Reasonable Adjustments(disability)failed

The tribunal dismissed the claimant's complaint of failure to make reasonable adjustments after a five-day hearing. Oral reasons were provided at the hearing but no written reasons are included in this judgment.

Holiday Payfailed

The complaint in respect of annual leave was dismissed by the tribunal. The judgment does not provide written reasons as these were given orally at the hearing.

Unlawful Deduction from Wagesfailed

The complaint of unauthorised deduction from wages was dismissed by the tribunal following the full merits hearing. Written reasons are not provided as oral reasons were given.

Facts

Ms Osewa brought claims against Serco Limited and Serco Group Plc alleging direct race discrimination, failure to make reasonable adjustments, holiday pay issues, and unauthorised deduction from wages. The case was heard over five days in August 2025 before a full tribunal panel.

Decision

The tribunal dismissed all four of the claimant's complaints after hearing evidence over five days. Oral reasons were given at the hearing, but written reasons were not included in the judgment.

Practical note

A self-represented claimant was unsuccessful in all claims against Serco, with the tribunal providing only oral reasons for dismissing complaints of race discrimination, disability reasonable adjustments, and pay-related issues.

Case details

Case number
2305481/2023
Decision date
8 August 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
professional services
Represented
Yes
Rep type
lay rep

Claimant representation

Represented
No