Cases2403452/2023

Claimant v Swansea Audio Limited t/a Coyote Ugly

4 August 2025Before Employment Judge CallanLiverpoolin person

Outcome

Partly successful

Individual claims

Harassment(race)failed

The tribunal was unable to make findings of fact due to insufficient and unclear evidence. Additionally, these complaints (4.1 to 4.8) were out of time even after ACAS early conciliation extension, and the tribunal did not consider there was a basis to extend time on just and equitable grounds.

Harassment(race)failed

Insufficient evidence regarding Ms Fitzsimmons' alleged comment on 26 November 2022 about waiting for a beer (issue 4.9). The tribunal was unable to make findings of fact.

Harassment(race)failed

Insufficient evidence regarding Ms Fitzsimmons allegedly ignoring the claimant (issue 4.10). The tribunal was unable to make findings of fact.

Harassment(race)succeeded

Ms Freeman's comment on 4 November 2022 about not passing the microphone to the claimant was related to her accent and therefore her nationality. It was unwanted conduct which had the effect of humiliating the claimant or creating an offensive environment for her. The tribunal found this constituted unlawful harassment related to nationality.

Harassment(race)failed

Insufficient evidence regarding the respondent's failure to speak to Ms Freeman after the claimant complained (issue 4.12). The tribunal was unable to make findings of fact.

Harassment(race)failed

Insufficient evidence regarding Ms Fitzsimmons allegedly putting CVs with Asian-sounding names in the bin (issue 4.13). The tribunal was unable to make findings of fact.

Harassment(race)succeeded

Ms Fitzsimmons dismissed the claimant on 31 December 2022 and made remarks linking the dismissal to the claimant's nationality, including that the claimant may have been sending money to family in Brazil and could have been doing this for some time. The tribunal found the dismissal was related to the claimant's nationality and constituted unlawful harassment. It was unwanted conduct which violated the claimant's dignity or created a proscribed environment for her.

Harassment(race)failed

Insufficient evidence regarding dismissal of the claimant's appeal (issue 4.15). The tribunal was unable to make findings of fact.

Harassment(race)failed

Insufficient evidence that Mr Morris telling the claimant she could not return to the Liverpool venue was related to her nationality (issue 4.16). The tribunal was unable to make findings of fact.

Direct Discrimination(race)failed

Issue 10.1 (dismissal on 31 December 2022) had already been found to be an act of unlawful harassment, and therefore could not also succeed as an act of direct discrimination.

Direct Discrimination(race)failed

Insufficient evidence regarding dismissal of the claimant's appeal by Mr Morris (issue 10.2). The tribunal was unable to make findings of fact.

Direct Discrimination(race)failed

Insufficient evidence that Mr Morris telling the claimant she could not return to the Liverpool venue was direct discrimination (issue 10.3). The tribunal was unable to make findings of fact, and there was no evidence this was because of the claimant's nationality.

Victimisationfailed

The tribunal found the claimant did make a protected act on 11 November 2022 when she complained to Mr Boreham about discrimination. However, there was insufficient evidence to establish that the raising of the protected act materially influenced Ms Fitzsimmons to dismiss the claimant on 31 December 2022 (issue 17.1).

Victimisationfailed

The evidence (from transcripts of meetings on 23 and 25 January 2023) did not support a finding that Mr Morris's decision to dismiss the claimant's appeal was materially influenced by her making the protected act (issue 17.2).

Victimisationfailed

There was no evidence that Mr Morris telling the claimant she could not return to the Liverpool venue was because of the protected act (issue 17.3). The tribunal was unable to make findings of fact.

Facts

The claimant, a Brazilian national, was employed as a bartender/coyote from December 2021 to December 2022. She complained to her manager on 11 November 2022 about discriminatory comments made by a colleague (Ms Freeman) on 4 November 2022 regarding her accent and microphone use. On 31 December 2022, the assistant manager (Ms Fitzsimmons) questioned her about alleged till irregularities on 22 December 2022 and dismissed her. The claimant alleged this was related to her nationality. A manager from another branch (Mr Morris) dismissed her appeal in January 2023.

Decision

The tribunal found two acts of harassment related to nationality succeeded: Ms Freeman's comment on 4 November 2022 about not passing the microphone to the claimant because of her accent, and Ms Fitzsimmons' dismissal on 31 December 2022 which was influenced by the claimant's nationality (including remarks about sending money to Brazil). All other harassment claims, direct discrimination claims, and victimisation claims failed due to insufficient evidence or being out of time.

Practical note

Comments about a worker's accent and ability to be understood can constitute harassment related to nationality, and a dismissal can be found to be harassment where nationality plays a material role in the decision-making, even if other factors are also present.

Legal authorities cited

Shamoon v Chief Constable of the Royal Ulster Constabulary [2003] ICR 337Tees Esk and Wear Valleys NHS Foundation Trust v Aslam [2020] IRLR 495Unite the Union v Nailard [2019] ICR 28O'Donoghue v Redcar & Cleveland Borough Council [2001] IRLR 615Hewage v Grampian Health Board [2012] UKSC 37Greco v General Physics Ltd UKEAT/0114/16Robertson v Bexley Community Centre [2003] IRLR 434Amnesty International v Ahmed [2009] ICR 1450Chief Constable of Greater Manchester v Bailey [2017] EWCA Civ 425Parmar v Leicester City Council [2024] IRLR 85Madarassy v Nomura International Plc [2007] ICR 867Richmond Pharmacology v Dhaliwal [2009] ICR 724Igen v Wong [2005] ICR 931Hendricks v Metropolitan Police Commissioner [2003] ICR 530Glasgow City Council v Zafar [1998] ICR 120

Statutes

Equality Act 2010 s.27Equality Act 2010 s.123Equality Act 2010 s.136Equality Act 2010 s.26Equality Act 2010 s.13

Case details

Case number
2403452/2023
Decision date
4 August 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
hospitality
Represented
Yes
Rep type
solicitor

Employment details

Role
Coyote/Bartender
Service
1 years

Claimant representation

Represented
No