Claimant v Automobile Association Developments Limited
Outcome
Individual claims
The claimants brought a reference under s.11 and 12 ERA 1996, arguing that their written particulars should have stated that overtime beyond rostered hours was voluntary. The Tribunal found that all contracts (RSAN, R1, and RP) accurately reflected the agreement between the parties and complied with statutory requirements. The contracts stated that shifts were variable, specified maximum compulsory hours (10.25-11 hours), and confirmed that end of shift overtime was compulsory if available. The dispute was fundamentally about how to interpret the contract terms (the division of hours between rostered time and end of shift overtime), which is a matter of contractual interpretation falling outside the Tribunal's jurisdiction under s.11-12 ERA 1996. The Tribunal confirmed the particulars as issued by the employer.
Facts
52 Recovery Patrols employed by the AA brought a reference under s.11-12 ERA 1996, arguing their written particulars should have stated that overtime beyond rostered hours was voluntary. The Respondent operated various contract types (RSAN, R1, RP1-4) with shifts up to 10.25-11 hours including compulsory end of shift overtime. Over time, the Respondent changed shift patterns from 4 on/4 off to a 28-day cycle, reducing basic rostered hours from 10.25 to 8 hours but maintaining the same maximum shift length, meaning end of shift flexibility could be up to 2.25 hours. The claimants accepted they could contractually be required to work the maximum shift length but disputed the division between rostered hours and compulsory overtime.
Decision
The Tribunal found that all contracts accurately reflected the agreement between the parties and complied with statutory requirements under s.1 ERA 1996. The contracts specified that shifts were variable according to operational requirements, stated maximum compulsory hours, and confirmed end of shift overtime was compulsory if available. The Tribunal held that the dispute was fundamentally about how to interpret the contracts (i.e., whether the Respondent could vary the split between rostered hours and overtime within the maximum shift length), which is a matter of contractual interpretation falling outside the Tribunal's jurisdiction under s.11-12 ERA 1996. The claims failed.
Practical note
A Tribunal hearing a s.11-12 ERA reference can only determine whether written particulars accurately reflect what was agreed, not interpret ambiguous contractual terms or resolve disputes about what the contract means—such matters belong in the County Court.
Legal authorities cited
Statutes
Case details
- Case number
- 1404112/2023
- Decision date
- 1 August 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- transport
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Recovery Patrol
Claimant representation
- Represented
- Yes
- Rep type
- barrister