Claimant v WL Retail Ltd
Outcome
Individual claims
The tribunal found the protected disclosures in November and December 2023 changed the working relationship, leading to disciplinary action, reduced hours, and ultimately dismissal in April 2024. The respondent's stated reasons (lateness, attitude, performance) were scant, unconvincing, historic, and not the true reasons. The dismissal was the culmination of detrimental treatment following the protected disclosures.
The claimant had not committed a repudiatory breach of contract justifying summary dismissal. Her conduct did not undermine trust and confidence to the extent that the employer was no longer required to retain her. The true reason for dismissal was the protected disclosures, not the reasons given by the respondent.
The claimant made protected disclosures on 29 November and 7 December 2023 concerning unsafe working temperatures (12 degrees) and lack of heating, which she reasonably believed disclosed health and safety risks (below HSE guidance of 16 degrees) in the public interest. These were made to her employer and manager.
The disciplinary meeting on 10 January 2024 was a detriment. A reasonable employee would feel disadvantaged by a warning about conduct. The proximity in time to the protected disclosures, disparate treatment compared to other late staff, lack of training provided, and no details of Christmas party allegations indicated the protected disclosure was part of the reason for the meeting.
The respondent failed to pay the claimant any wages for April 2024 when she worked 39 hours, constituting an unlawful deduction from wages.
The respondent failed to pay the claimant for accrued but untaken holiday pay at the termination of her employment in April 2024.
The respondent breached clause 14 of the contract by failing to enroll the claimant in the NEST pension scheme after her probationary period ended on 5 August 2023, and failed to make pension payments for August, September and October 2023.
Facts
The claimant was a part-time shop assistant at a café in Covent Garden from May 2023 to April 2024, paid £12.75 per hour. In November and December 2023, she raised concerns via WhatsApp about unsafe working temperatures (12 degrees) due to the door being kept open and lack of heating, citing HSE guidance of 16 degrees minimum. Shortly after, her relationship with management deteriorated: she was told she was on 'last straws', her hours were reduced from 17 to 13.5 per week while other staff hours increased, and she was subjected to a disciplinary meeting on 10 January 2024. She was dismissed without notice on 24 April 2024 for alleged lateness, attitude and performance issues. The respondent did not pay her April wages, holiday pay, or notice pay, and entered liquidation in June 2025.
Decision
The tribunal found all claims succeeded. The claimant made protected disclosures about health and safety (temperature below HSE guidance). The respondent subjected her to detriment (disciplinary meeting) and automatically unfairly dismissed her because of these disclosures, not for the reasons stated. The stated reasons (lateness, attitude, performance) were unconvincing and historic. The respondent also wrongfully dismissed her, made unlawful wage deductions, failed to pay holiday pay and breached contract by not enrolling her in pension scheme. A 10% ACAS uplift was applied for failure to follow disciplinary procedures. Remedy calculation reserved to separate judgment.
Practical note
Raising legitimate health and safety concerns about workplace temperature below HSE guidance constitutes a protected disclosure, and dismissing an employee shortly after such disclosures, even with stated alternative reasons, will likely be found to be automatic unfair dismissal if those reasons are unconvincing and the timing is suspicious.
Adjustments
Respondent failed to comply with paragraph 9 of ACAS Code - did not provide sufficient notification in writing with details of alleged misconduct and consequences to enable claimant to prepare for disciplinary meeting. Applied 10% uplift to unfair dismissal, notice pay, unlawful deductions and holiday pay claims.
Legal authorities cited
Statutes
Case details
- Case number
- 2223333/2024
- Decision date
- 28 July 2025
- Hearing type
- full merits
- Hearing days
- 1
- Classification
- contested
Respondent
- Name
- WL Retail Ltd
- Sector
- retail
- Represented
- No
Employment details
- Role
- shop assistant
- Service
- 11 months
Claimant representation
- Represented
- No