Claimant v Pillbox Chemists Ltd
Outcome
Individual claims
The tribunal found in the claimant's favour on unfair dismissal. The respondent's response had been struck out on 10 March 2025 and they did not attend the hearing. The tribunal proceeded to determine the claim and awarded both basic and compensatory awards, indicating the dismissal was found to be unfair.
The claimant's complaint for accrued but untaken holiday pay succeeded. The tribunal awarded 16 days of holiday pay at the daily gross rate of £76.34, totalling £1,221.44.
Facts
Miss Richardson brought claims for unfair dismissal and holiday pay against Pillbox Chemists Ltd. The respondent's response was struck out by judgment dated 10 March 2025. The respondent did not attend the remedy hearing on 25 July 2025. The claimant appeared in person to present her case for remedy.
Decision
The tribunal found the claimant was unfairly dismissed and awarded a basic award of £381.69 and compensatory award of £3,649.99 (which included a 25% ACAS uplift for failure to follow procedures). The tribunal also awarded £1,221.44 in accrued holiday pay for 16 days.
Practical note
Where a respondent's response is struck out and they fail to attend, a tribunal can proceed to determine liability and remedy, including applying ACAS uplifts for procedural failures.
Award breakdown
Adjustments
A 25% ACAS uplift was applied to the compensatory award, increasing it from £2,919.99 to £3,649.99, indicating the respondent failed to follow the ACAS Code of Practice.
Case details
- Case number
- 1405791/2023
- Decision date
- 25 July 2025
- Hearing type
- remedy
- Hearing days
- 1
- Classification
- contested
Respondent
- Sector
- healthcare
- Represented
- No
Claimant representation
- Represented
- No