Claimant v Royal Mail Group Limited
Outcome
Individual claims
The respondent conceded on 17 July 2025 that an unauthorised deduction of £6,857.72 had been made from the claimant's wages. The tribunal found the complaint well-founded and ordered repayment of the gross sum deducted.
The tribunal heard evidence over five days and determined that the claimant's unfair dismissal claim was not well-founded. The tribunal was satisfied that the respondent acted fairly in the circumstances.
The tribunal concluded that the respondent did not discriminate against the claimant arising from disability. The treatment complained of was not because of something arising in consequence of the claimant's disability.
The tribunal found that the respondent had not failed to make reasonable adjustments. Either no adjustments were required or the respondent had made appropriate adjustments in the circumstances.
The tribunal determined that the conduct complained of did not meet the statutory definition of harassment. The claim was not well-founded and was dismissed.
Facts
The claimant, Ms Noel, was employed by Royal Mail Group Limited. She brought claims for unfair dismissal, disability discrimination (arising from disability and failure to make reasonable adjustments), harassment, and unauthorised deductions from wages totalling £6,857.72. The case was heard over five days before a full tribunal panel.
Decision
The tribunal dismissed the claims of unfair dismissal and all disability discrimination claims. However, the respondent conceded the unauthorised deductions claim on day 4 of the hearing, and the tribunal ordered repayment of £6,857.72 gross to the claimant.
Practical note
A self-represented claimant succeeded on her wages claim (following a concession) but failed on all dismissal and discrimination claims against a represented employer, highlighting the challenges unrepresented claimants face in proving complex discrimination claims.
Award breakdown
Case details
- Case number
- 2304629/2023
- Decision date
- 18 July 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- logistics
- Represented
- Yes
- Rep type
- solicitor
Claimant representation
- Represented
- No