Claimant v Tesco Stores Limited
Outcome
Individual claims
The tribunal found that the Respondent did not discriminate against the Claimant on the grounds of race when making and investigating allegations about overtime hours and pay adjustments. The tribunal concluded the investigation and allegations were legitimate and not motivated by race.
The tribunal found that issuing a final written warning on 23 June 2023 was not discriminatory on grounds of race. The disciplinary action was found to be justified by the conduct investigated and not motivated by the Claimant's race.
The tribunal found that the sanction of transferring the Claimant out of his administration role following the final written warning was not excessive, disproportionate, or discriminatory on grounds of race. The sanction was deemed appropriate in the circumstances.
The tribunal found that withholding the written invitation to the disciplinary hearing dated 21 June 2023 and inviting the Claimant verbally instead was not discriminatory on grounds of race. The procedural approach did not amount to less favourable treatment because of race.
The tribunal found that the handling of the Claimant's grievance dated 19 September 2023, including failures to respond within timescales, treating it as informal, failing to take notes, and failing to provide an outcome, was not discriminatory on grounds of race.
The tribunal found that failing to respond to the Claimant's flexible working request dated 26 August 2023 was not discriminatory on grounds of race. The failure to respond was not motivated by the Claimant's race.
The tribunal found that making and investigating the allegations regarding overtime and pay adjustments did not amount to harassment related to race. The conduct was not unwanted conduct related to race that violated the Claimant's dignity or created an intimidating, hostile, degrading, humiliating or offensive environment.
The tribunal found that demoting the Claimant to an ordinary Customer Services Assistant following the final written warning on 23 June 2023 did not amount to harassment related to race. The demotion was a legitimate sanction and not unwanted conduct related to race.
Facts
The Claimant, Mr Ahmed, worked as a Customer Services Assistant in an administration role for Tesco. In May-June 2023, allegations were made that he had worked excessive overtime hours (over 60 hours per week), requested another manager to enter overtime into the system, and received payment for 9 hours on a bank holiday (1 May 2023) when he had not worked. Following an investigation and disciplinary process, he was issued with a final written warning on 23 June 2023 and transferred out of his administration role to a general Customer Services Assistant position. He raised a grievance on 19 September 2023 about the treatment and also made a flexible working request on 26 August 2023, both of which he alleged were not properly handled.
Decision
The tribunal dismissed all claims, finding that the Respondent had not discriminated against or harassed the Claimant on grounds of race. The tribunal found that the disciplinary investigation, the final written warning, the transfer out of the administration role, the procedural handling of the disciplinary (including the verbal invitation to the hearing), the poor handling of the grievance, and the failure to respond to the flexible working request were not motivated by race and did not amount to less favourable treatment or harassment related to his race.
Practical note
Procedural failings in grievance handling and disciplinary process do not automatically establish race discrimination; the claimant must prove that race was the reason for the treatment.
Legal authorities cited
Statutes
Case details
- Case number
- 1300008/2024
- Decision date
- 1 July 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Customer Services Assistant (administration)
Claimant representation
- Represented
- Yes
- Rep type
- lay rep