Claimant v THG Nutrition Limited
Outcome
Individual claims
The tribunal found that while redundancy was genuine, the dismissal was unfair due to inadequate consultation (no meaningful consultation on selection criteria or avoiding redundancy altogether) and serious failings in the selection process (no transparent or objective assessment method, no scoring matrix, and contradictory evidence about why the comparator was preferred).
The tribunal found the burden of proof shifted to the respondent due to the large age disparity (claimant 59, comparator 26), opacity of selection process, contradictory explanations for selection, failure to call Mr Coates as a witness, and lack of transparent assessment criteria. The respondent failed to prove age played no part in the decision, particularly given reliance on 'commercial awareness' which could reflect age stereotypes.
The tribunal found that the decision-makers (Mr Lunn and Mr Coates) had no knowledge of the claimant's disability. They worked in a different part of the large business, had not been provided a personnel file by HR, and the disability was not revealed during the interview process. Accordingly, disability played no part in the selection decision.
The tribunal found that while dismissal was unfavourable treatment, disability or something arising from disability played no part in the decision to dismiss. There was nothing in the assessment notes suggesting the claimant was marked down because of her inability to undertake physical tasks or that Mr Ng was marked up because he could.
The tribunal noted it was unclear whether this claim was pursued. While critical of the selection process, the tribunal found no express questions that weighed ability to undertake physical tasks and it was not explained how the selection criteria disadvantaged the claimant. The claim appeared to rely on assessors knowing about disability and marking her down, which the tribunal found did not happen.
The tribunal found that Mr Lunn and Mr Coates had no knowledge of the claimant's protected acts (grievances in 2020 and 2022) as they knew almost nothing about her work history and background. Accordingly, the dismissal was nothing to do with these grievances.
Claims relating to acts and omissions in 2020 (being assigned physical tasks, threatening letter from Kevin Docherty) and 2022 (two suspensions by Darren Gaskell) were found to be out of time. The tribunal found these were not part of a continuing act of discrimination and it was not just and equitable to extend time, noting the claimant had raised grievances at the time but failed to explain adequately why claims were not brought earlier beyond saying she was still employed.
Claims relating to harassment in 2020 and 2022 were dismissed as out of time. The tribunal found no continuing act of discrimination linking these incidents to the 2023 dismissal and declined to extend time on just and equitable grounds.
Facts
Mrs Ukwuomah, aged 59 with a spinal disability, worked for THG Nutrition from 2014. She had experienced difficulties with managers assigning physical tasks incompatible with her condition in 2020 and 2022, leading to grievances. In 2023, her Goods In Administrator role was restructured into a Supply Planning Assistant role with only one position. She and a 26-year-old colleague, Thomas Ng (employed May 2023), were placed at risk. Following an interview with no scoring matrix, Mr Ng was selected. The claimant was dismissed for redundancy on 31 December 2023.
Decision
The tribunal found the dismissal unfair due to inadequate consultation and a flawed selection process lacking transparency or objective assessment criteria. Direct age discrimination was established through the burden of proof shifting to the respondent, who failed to prove age played no part in selection. Disability discrimination claims failed as decision-makers had no knowledge of the claimant's disability. Earlier disability claims from 2020-2022 were dismissed as out of time. A 33% Polkey reduction was applied.
Practical note
Employers conducting redundancy selection exercises must use transparent, objective criteria with proper scoring systems, even for small pools, and failure to do so can support an inference of age discrimination where there is a significant age disparity between candidates and explanations are contradictory or unsatisfactory.
Adjustments
Tribunal found a 33% chance that the claimant would have been fairly dismissed in any event. The redundancy was genuine with a pool of two. Had the respondent acted fairly and non-discriminatorily with transparent assessment criteria, Mr Ng's enthusiasm would have assisted him but the claimant also gave good answers. Reduction applies to both unfair dismissal and age discrimination compensation.
Legal authorities cited
Statutes
Case details
- Case number
- 2402173/2024
- Decision date
- 23 June 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Senior Goods In Administrator
- Service
- 10 years
Claimant representation
- Represented
- Yes
- Rep type
- solicitor