Claimant v University of East Anglia
Outcome
Individual claims
The tribunal found that the respondent held a reasonable belief following a reasonable investigation that the claimant wilfully and repeatedly disobeyed reasonable management instructions to attend trial roster shifts. The claimant was on a final written warning for the same misconduct and chose not to attend on 9 March 2024 despite numerous clear explanations. Dismissal fell comfortably within the range of reasonable responses.
Facts
The claimant, an apprentice carpenter employed from March 2019 to March 2024, was dismissed for gross misconduct after repeatedly refusing to work trial Saturday roster shifts. Despite his union (Unite) agreeing to the trial roster in July 2022 and multiple extensions thereafter, the claimant refused to attend on multiple occasions. He received a final written warning in October 2023. After being explicitly warned that further non-compliance could result in dismissal, he deliberately failed to attend his allocated shift on 9 March 2024, despite having just days earlier expressed willingness to comply. The respondent repeatedly explained the contractual obligation over many months.
Decision
The tribunal dismissed the unfair dismissal claim. The respondent held a reasonable belief following a reasonable investigation that the claimant wilfully and repeatedly disobeyed reasonable management instructions. Given the claimant's lengthy record of non-compliance despite clear and repeated explanations, his final written warning, and his deliberate non-attendance on 9 March 2024, dismissal fell comfortably within the range of reasonable responses.
Practical note
An employer can fairly dismiss an employee for persistent refusal to comply with reasonable management instructions, particularly where the employee is on a final written warning, even if the employee claims a genuine (but objectively unreasonable) belief in their entitlement to refuse.
Legal authorities cited
Statutes
Case details
- Case number
- 3306144/2024
- Decision date
- 20 June 2025
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Sector
- education
- Represented
- Yes
- Rep type
- unknown
Employment details
- Role
- Apprentice Carpenter
- Service
- 5 years
Claimant representation
- Represented
- No