Claimant v Medicines and Healthcare Products Regulatory Agency
Outcome
Individual claims
The tribunal found that while the Respondent breached its own grievance policy by failing to allow a formal grievance to proceed from 5 January 2024, this did not constitute a fundamental breach of the implied term of trust and confidence. The Respondent was still trying to resolve issues informally and preparations were underway for a formal process. The breach was not so egregious that no reasonable employer could have acted that way. Additionally, the claimant resigned primarily due to the conduct of his line manager Mr Berrow, not the failure to progress the grievance, so the alleged breach was not a substantial reason for resignation.
Withdrawn by claimant on 7 August 2024.
Discrimination claims withdrawn on 7 August 2024. Protected characteristic and specific type of discrimination not specified in judgment.
Facts
The claimant was a Criminal Investigator who went on sick leave in October 2023 after raising complaints about his line manager Mr Berrow's conduct, including allegedly disclosing private financial information and spreading rumours. He initially agreed to an informal resolution process led by Mr Sarwar. From 19 December 2023 onwards, the claimant sought to escalate to a formal grievance, submitting multiple versions of a formal grievance document. The respondent maintained the informal process should continue and resolution should be attempted before formal proceedings. The claimant resigned on 10 February 2024, citing seven reasons including Mr Berrow's conduct, the failure to progress his formal grievance, and pay issues.
Decision
The tribunal found that while the respondent breached its own grievance policy by not allowing the claimant to proceed to formal grievance from 5 January 2024, this did not constitute a fundamental breach of contract sufficient for constructive dismissal. The respondent was still attempting informal resolution and the breach was not egregious. Furthermore, the tribunal found the claimant resigned primarily due to Mr Berrow's underlying conduct, not the grievance process failure, so the alleged breach was not a substantial reason for resignation. The claim was dismissed.
Practical note
A breach of a non-contractual grievance policy, even where the policy explicitly states an employee can raise a formal grievance 'at any time', will not automatically amount to a fundamental breach of the implied term of trust and confidence if the employer is still genuinely attempting resolution and has not abandoned the contract altogether.
Legal authorities cited
Statutes
Case details
- Case number
- 3200608/2024
- Decision date
- 13 June 2025
- Hearing type
- full merits
- Hearing days
- 3
- Classification
- contested
Respondent
- Sector
- public sector
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Criminal Investigator and Accredited Financial Investigator
- Service
- 7 years
Claimant representation
- Represented
- No