Cases1602460/2024

Claimant v Cardiff and Vale University Local Health Board

11 June 2025Before Employment Judge R HarfieldWales (Cardiff)

Outcome

Partly successful

Individual claims

Constructive Dismissalsucceeded

The tribunal found a cumulative breach of the implied term of trust and confidence through: failure to properly handle staffing concerns raised repeatedly over years; failure to address bullying culture; mishandling the request to reduce hours; failure to make reasonable adjustments to night working; mishandling the foster child request; failure to adhere to sickness absence process; and very poor handling of the grievance with unreasonable delays spanning eight months. The claimant resigned in response and did not affirm the contract.

Constructive Dismissal(disability)failed

While the claimant succeeded on constructive unfair dismissal, the tribunal found she was not discriminated against contrary to the Equality Act. The breaches relied upon did not amount to discrimination arising from disability or failure to make reasonable adjustments as the claimant was not disabled at the relevant times or the respondent lacked knowledge or the claims were out of time.

Discrimination Arising from Disability (s.15)(disability)failed

The claim related to refusal to allow the claimant to foster a child in August 2022 while she was on sick leave. The tribunal found the claimant was not disabled at that time (only from 27 October 2022 onwards, which was conceded). The respondent also could not reasonably have been expected to know she was disabled in August 2022 as she had only recently commenced sick leave under a 4-week fit note.

Failure to Make Reasonable Adjustments(disability)failed

The tribunal found the claimant was not disabled in July 2022 when rostered for night shifts (the pleaded PCP). In relation to later periods, the respondent lacked knowledge of disability or substantial disadvantage linked to disability. The tribunal also found that reasonable measures were in place (night shift working would be looked at on return) and there was no failure at the material time. The claimant was not saying night shifts were preventing her return — her ill health and outstanding grievance were.

Failure to Make Reasonable Adjustments(disability)failed

In relation to the alleged PCP of not handling grievances in a timely manner, the tribunal found no such PCP existed. The delays in the claimant's grievance were due to individual circumstances (leave, sickness, errors) not a policy or practice of failing to meet timescales. No evidence of a general provision, criterion or practice was shown.

Facts

The claimant was a Band 6 paediatric renal nurse on Pelican Ward from 2006. From 2019 she raised repeated concerns about unsafe staffing levels and a bullying culture. In September 2021 she went on sick leave and requested reduced hours. She returned to work but concerns continued. In July 2022 she was rostered for night shifts which she found distressing. She requested adjustments and foster care approval. She went on sick leave in August 2022. Her requests to foster a child were refused. She raised a formal grievance in October 2022. The grievance process took eight months with repeated delays. The outcome in December 2023 rejected most of her complaints. She resigned in January 2024.

Decision

The tribunal upheld the constructive unfair dismissal claim, finding a cumulative breach of the implied term of trust and confidence through multiple failings over years, culminating in a very poorly handled eight-month grievance process with unreasonable delays. The claimant resigned in response and did not affirm. The disability discrimination claims failed because the claimant was not disabled at the relevant times (only from 27 October 2022) or the respondent lacked knowledge, or there was no PCP, or claims were out of time. A 10% ACAS uplift was awarded. Remedy to be determined at a further hearing.

Practical note

Even where a disabled employee ultimately succeeds on constructive unfair dismissal, disability discrimination claims can fail on jurisdictional or evidential grounds if disability status or knowledge cannot be established at the relevant time, especially where claims pre-date a conceded disability date.

Adjustments

ACAS uplift+10%

Unreasonable delays in conducting investigations, deciding what action to take, communicating the outcome, and hearing the appeal. The respondent is a sizeable employer and the delays were unacceptable. A 10% uplift was applied to the compensatory award (not the basic award).

Legal authorities cited

Hendricks v Metropolitan Police Commissioner [2003] ICR 530Woods v WM Car Services (Peterborough) Ltd [1981] IRLR 347Nottingham County Council v Meikle [2005] ICR 1London Borough of Waltham Forest v Omilaju [2005] IRLR 35Kaur v Leeds Teaching Hospitals NHS Trust [2018] EWCA Civ 978Williams v Alderman Davies Church in Wales Primary School UKEAT/0108/19Goodwin v Patent Office [1999] ICR 302J v DLA Piper UK LLP [2010] ICR 1052Environment Agency v Rowan [2008] ICR 218Ishola v Transport for London [2020] EWCA Civ 112Pnaiser v NHS England [2016] IRLR 170Fernandes v Department for Work and Pension [2023] EAT 114Olenloa v North West London Hospitals NHS Trust EAT 0559/01Cyprien v Bradford Grammar School UKEAT/0306/12/DMHendricks v Metropolitan Police Commissioner [2003] ICR 530

Statutes

Employment Rights Act 1996 s.95(1)(c)Employment Rights Act 1996 s.98(4)Equality Act 2010 s.6Equality Act 2010 s.15Equality Act 2010 s.20Equality Act 2010 s.21Equality Act 2010 s.123TULR(C)A s.207A(2)

Case details

Case number
1602460/2024
Decision date
11 June 2025
Hearing type
full merits
Hearing days
7
Classification
contested

Respondent

Sector
healthcare
Represented
Yes
Rep type
barrister

Employment details

Role
Band 6 Staff Nurse in Paediatrics (Pelican Ward)
Service
18 years

Claimant representation

Represented
Yes
Rep type
barrister