Cases3300980/2021

Claimant v British Airways plc

11 June 2025Before Employment Judge AnstisReadingin person

Outcome

Claimant fails

Individual claims

Indirect Discrimination(race)withdrawn

The first claimant withdrew her claim of indirect race discrimination during the hearing.

Indirect Discrimination(sex)failed

The tribunal found that the claimants did not establish group disadvantage for any of the six PCPs alleged (mixed flying, unclear scheduling, ballot requirement, pay reduction, shift patterns, unequivocal acceptance requirement). The tribunal found the claimants' evidence unclear as to how mixed flying disadvantaged both a previously short-haul only and a previously long-haul only worker, and found no persuasive evidence that the PCPs particularly disadvantaged women due to childcare responsibilities in the context of the complex and unpredictable scheduling inherent in cabin crew work.

Indirect Discrimination(age)failed

The tribunal found no group disadvantage established. The claimants argued that Legacy Fleet workers (predominantly over 39) were disadvantaged compared to Mixed Fleet workers (predominantly under 39) by the imposition of new terms. However, the tribunal found the respondent's justification defence succeeded in any event: the move to one fleet with harmonised terms was a proportionate means of achieving the legitimate aim of business survival during the unprecedented Covid-19 crisis, which devastated the aviation industry and the respondent's finances.

Direct Discrimination(age)failed

The claimants failed to shift the burden of proof. The tribunal found that the reason for the dismissals and less favourable treatment was the respondent's desire to harmonise terms and conditions and remove the Legacy Fleet structure, not the age of employees. The fact that Legacy Fleet employees tended to be older was a consequence of the 2010 closure of those fleets to new entrants, not evidence of age discrimination. The tribunal distinguished the case from Donkor, finding no indissociable link between age and the treatment.

Detrimentfailed

The part-time workers claims failed. For the first claimant, the threatened removal of the 33% contract did not amount to a detriment as she expected (correctly) that the union would negotiate its retention, and it was retained before her dismissal. The change from 14/28 to 21/42 roster pattern was not shown to be a detriment, and in any event was not on the ground of part-time status as full-time workers were also moved to 21-day scheduling blocks. For the second claimant, the change from 28/28 to 21/21 was not shown to be a detriment and was likewise not on grounds of part-time status.

Unfair Dismissalfailed

The tribunal found the reason for dismissal was some other substantial reason (refusal to accept new terms collectively bargained via the RMA), not redundancy. The dismissals were not unfair. Individual consultation was offered but not taken up by the claimants. Consultation during furlough was permissible. There was no alternative employment available given mass redundancies across the business. The Redeployment Agreements were reasonably disapplied given the unprecedented crisis. No right of appeal was required where claimants had refused new terms. The dismissals fell within the range of reasonable responses.

Wrongful Dismissalfailed

The second claimant's wrongful dismissal claim failed because she accepted the alleged repudiatory breach by acting inconsistently with the continuation of her contract. In emails dated 2 October and 6 November 2020, she referred to being 'made redundant', requested 'reinstatement' and 're-employment', demonstrating acceptance that her employment had ended on 30 September 2020.

Facts

Two long-serving British Airways cabin crew members, one from Euro Fleet (short-haul) and one from Worldwide Fleet (long-haul), were dismissed in September-October 2020 during Covid-19 restructuring. BA proposed to collapse three separate cabin crew fleets (Euro, Worldwide, and Mixed) into one 'Heathrow Fleet' with harmonised (and generally less favourable) terms and conditions, including a requirement for mixed flying (both short and long-haul). Both claimants refused to accept the new terms: the first claimant (on long-term sick leave and furlough throughout) did not 'click' acceptance; the second claimant initially clicked acceptance but later disputed the terms. Both were dismissed for refusing the new contract. They brought claims of unfair dismissal, wrongful dismissal, direct and indirect age discrimination, indirect sex discrimination, and part-time worker discrimination.

Decision

The tribunal dismissed all claims. The tribunal found the reason for dismissal was 'some other substantial reason' (refusal of new terms), not redundancy, and the dismissals were fair. The indirect discrimination claims failed because the claimants did not establish group disadvantage for the alleged PCPs (mixed flying, pay cuts, shift changes, short acceptance deadlines). Even if disadvantage were shown, the tribunal found the respondent's restructuring was justified as a proportionate response to an unprecedented financial crisis threatening its survival. The direct age discrimination claim failed as the claimants did not shift the burden of proof: the treatment was because of the need to harmonise Legacy Fleet terms, not because of age. The wrongful dismissal claim failed as the second claimant accepted the breach by referring to being 'made redundant' in post-dismissal emails.

Practical note

Indirect discrimination claims require clear evidence of how the PCP causes the alleged disadvantage to the group with the protected characteristic; vague assertions that changes disadvantage women with childcare responsibilities will not suffice, especially where the work pattern is inherently complex and unpredictable, and where the claimants' own evidence does not coherently explain the disadvantage.

Legal authorities cited

Dobson v North Cumbria UKEAT/0220/19Geys (wrongful dismissal case)Donkor v RBS [2016] IRLR 268Marston v Perkins [2025] EAT 20

Statutes

Equality Act 2010 s.19Part-Time Workers (Prevention of Less Favourable Treatment) Regulations 2000Employment Rights Act 1996 s.98Equality Act 2010 s.13

Case details

Case number
3300980/2021
Decision date
11 June 2025
Hearing type
full merits
Hearing days
23
Classification
contested

Respondent

Sector
transport
Represented
Yes
Rep type
barrister

Employment details

Role
Cabin Crew

Claimant representation

Represented
Yes
Rep type
barrister