Cases2216810/2023

Claimant v Look Ahead Care and Support Limited

9 June 2025Before Employment Judge G HodgsonLondon Centralremote video

Outcome

Claimant fails

Individual claims

Whistleblowingfailed

The claimant alleged that prohibiting a service user from having her boyfriend in her bedroom breached human rights and the Mental Capacity Act. The tribunal found that the claimant did not hold a reasonable belief that there had been a relevant failure. She formed her view without adequate enquiry into the nature of the tenancy or the lawfulness of the restriction. The tribunal concluded there was no protected disclosure, so all whistleblowing detriment claims failed.

Direct Discrimination(disability)failed

The tribunal found the claimant was placed on a performance improvement plan because her work was inadequate, particularly her DASH risk assessment. The respondent had legitimate concerns about the claimant's performance. The reason for the treatment was poor performance, not disability. The respondent's explanation was established and the claim failed.

Victimisationfailed

The tribunal found that a protected act occurred on 26 June 2023 when the claimant requested reasonable adjustments. However, the alleged detrimental treatment (performance improvement plan) was instigated on 23 June 2023, before the protected act. Further allegations of victimisation in claim two (including extension of probation, refusal to hear grievance, withdrawal of special leave, reduction of pay, ignoring emails, advertising role, removing client work) all failed because the respondent established legitimate, non-discriminatory reasons for each action.

Failure to Make Reasonable Adjustments(disability)failed

The tribunal found the claimant was disabled by reason of Crohn's disease and generalised anxiety disorder (GAD). The PCP of permitting amendments to DASH risk assessments did put the claimant at a disadvantage (increased anxiety). However, the requested adjustment—prohibiting all amendments to DASH assessments—was not reasonable. Given the vulnerability of clients and the critical importance of accurate risk assessments, it was essential that inadequate assessments could be corrected to protect clients from violence. The respondent did not breach the duty.

Harassment(disability)failed

The claimant alleged that on 28 June 2023, Ms Spence told her she could not class herself as having a disability because she was not a GP. The tribunal found this did not occur. The claimant covertly recorded the meeting but disclosed only a partial transcript. The tribunal accepted Ms Spence's evidence that the conversation was supportive and reasonable, exploring difficulties of diagnosis appropriately. There were no facts from which harassment could be inferred.

Automatic Unfair Dismissalfailed

The claimant resigned on 8 February 2024, alleging constructive dismissal. The tribunal found no breach of the implied term of mutual trust and confidence. The respondent acted reasonably and appropriately throughout. There was no fundamental breach capable of acceptance, so no dismissal occurred. Even if there had been a breach, the claimant failed to prove her reason for resignation, and there was no protected disclosure to found a s.103A claim in any event.

Facts

The claimant was employed as a trainee IDVA by a charity providing domestic abuse support services from April 2023 to March 2024. In June 2023, she disagreed with a decision by a hostel (operated by a separate organisation) to prohibit a vulnerable client from having her boyfriend unsupervised in her bedroom. The claimant considered this a breach of human rights and raised it with management. Following performance concerns, including an inadequate risk assessment, the claimant was placed on a performance improvement plan. She alleged this and subsequent treatment constituted whistleblowing detriment, disability discrimination, victimisation and harassment. She resigned in February 2024, claiming constructive dismissal.

Decision

The tribunal dismissed all claims. There was no protected disclosure because the claimant did not reasonably believe the hostel's bedroom restriction breached human rights. The performance improvement plan and other treatment were due to legitimate performance concerns, not any protected act or disability. The respondent acted reasonably throughout. The claimant was disabled (Crohn's disease and GAD) but the requested adjustment (prohibiting amendments to risk assessments) was unreasonable given the need to protect vulnerable clients. There was no breach of contract and no constructive dismissal.

Practical note

A disagreement with a safety decision concerning vulnerable service users, without proper investigation of the legal basis, does not constitute a protected disclosure where the belief in illegality is unreasonable; performance management arising from legitimate concerns about work quality will not amount to discrimination or detriment even where the employee is disabled and has raised equality concerns.

Legal authorities cited

Project Management Institute v Latif [2007] IRLR 579Cavendish Munro Professional Risks Management Ltd v Geduld [2010] ICR 325Madarassy v Nomura International Plc [2007] ICR 867Igen v Wong [2005] ICR 931Malik v Bank of Credit and Commerce International [1998] AC 20Western Excavating v Sharp [1978] ICR 221Chesterton Global Ltd v Nurmohamed [2018] ICR 731Kilraine v London Borough of Wandsworth [2018] ICR 1850Omilaju v Waltham Forest LBC [2005] EWCA Civ 1493Bournemouth University v Buckland [2010] IRLR 445

Statutes

Employment Rights Act 1996 s.43BEquality Act 2010 s.136Equality Act 2010 s.27Employment Rights Act 1996 s.43AEquality Act 2010 s.26Equality Act 2010 s.20Equality Act 2010 s.13Employment Rights Act 1996 s.103A

Case details

Case number
2216810/2023
Decision date
9 June 2025
Hearing type
full merits
Hearing days
7
Classification
contested

Respondent

Sector
healthcare
Represented
Yes
Rep type
barrister

Employment details

Role
Independent Domestic Abuse Adviser (IDVA)
Service
11 months

Claimant representation

Represented
No