Cases6000726/2023

Claimant v Asda Stores Limited

8 June 2025Before Employment Judge HeapLincolnhybrid

Outcome

Partly successful

Individual claims

Unfair Dismissalsucceeded

Tribunal found dismissal was unfair due to lack of proper consultation with claimant, failure to discuss occupational health reports, poor management of absence, inadequate search for alternative employment, and excessive speed of dismissal process. Respondent failed to engage meaningfully with claimant and did not provide information about recruitment freeze. However, tribunal applied 100% Polkey reduction because even with fair procedure, claimant would have been dismissed due to no suitable vacancies existing.

Discrimination Arising from Disability (s.15)(disability)failed

First complaint (failure to consider redeployment/phased return) failed because the reason for non-consideration was not the claimant's inability to drive, but because there were no suitable redeployment options available. Second complaint (failure to engage proactively) failed because although there was failure to engage, this caused no detriment as claimant attended store regularly, and reason was poor management not the claimant's absence. Third complaint (dismissal) failed because although prima facie discriminatory, respondent objectively justified dismissal as proportionate means of achieving legitimate aim of managing long-term absence and workforce planning given no prospect of return to driving role and no suitable alternative roles.

Failure to Make Reasonable Adjustments(disability)failed

All complaints failed because alleged PCPs (failing to allow trial shifts, failing to consider redeployment, placing on healthcare leave without assisting return, failing to provide disability awareness training, refusing to contribute to Access to Work grant) were not properly PCPs at all — they were personal to the claimant and not policies/practices applied to wider workforce. Even if they were PCPs, they did not place claimant at substantial disadvantage or there was no reasonable adjustment that could have been made given absence of suitable vacancies.

Harassment(disability)failed

Five alleged acts of harassment at October 2022 meeting (asking if claimant could read powerpoint, comment about seeing 30cm beyond nose, comments about stacking shelves/ladders, being told he would be held to same targets, being told unsuitable for pod work) all failed. Tribunal found conduct did not have purpose of creating proscribed environment — comments arose in context of discussing return to work possibilities. Also found no effect of creating hostile environment — claimant made no complaint at time, matters not mentioned in claim form, and tribunal found events took on new significance only after legal advice and were included as amendments to strengthen claim.

Facts

Claimant was a delivery driver for Asda who suffered cardiac arrests and stroke in July 2021, resulting in visual cortex disorder and loss of driving licence. He was placed on 12-month healthcare leave but respondent failed to proactively manage his absence, discuss occupational health reports, or properly search for alternative roles. A recruitment freeze meant no suitable vacancies existed. Claimant was dismissed in February 2023 for capability. Despite wanting to return to work, claimant's visual impairment was severe (later registered blind) and would have prevented him working in proposed alternative roles even with adjustments.

Decision

Tribunal found dismissal was procedurally unfair due to lack of consultation, poor absence management, and rushed process. However, compensatory award reduced to zero by 100% Polkey reduction because even with fair procedure, dismissal was inevitable given no suitable alternative roles existed due to recruitment freeze and claimant's inability to perform proposed roles safely. All discrimination claims failed: discrimination arising from disability was justified; reasonable adjustment claims failed as alleged PCPs were not true PCPs; harassment claims failed as conduct had no proscribed purpose or effect. Claimant entitled to basic award only.

Practical note

Even where dismissal is procedurally unfair, a 100% Polkey reduction will be applied if tribunal is satisfied dismissal was inevitable regardless of fair procedure, leaving claimant entitled only to basic award.

Adjustments

Polkey reduction100%

Tribunal found with certainty that even if fair procedure had been followed, claimant would still have been dismissed because there was no role he could have been redeployed into, either with or without adjustments, due to recruitment freeze and lack of suitable vacancies. Compensatory award reduced by 100%.

Legal authorities cited

Spencer v Paragon Wallpapers Ltd [1977] ICR 301Sainsbury's Supermarkets Ltd v Hitt [2003] ICR 111Polkey v A E Dayton Services Ltd [1988] ICR 142Adedeji v University Hospitals Birmingham NHS Foundation Trust [2021] EWCA Civ 23Abernethy v Mott, Hay and Anderson [1974] ICR 323Keeble v British Coal Corporation [1997] IRLR 336Newcastle Upon Tyne Hospitals NHS Foundation Trust v Bagley UK EAT 0417/11Nazir & Anor v Aslam [2010] UK EAT/0332/09Basildon & Thurrock NHS Foundation Trust v Weerasinghe [2016] ICR 305

Statutes

EqA 2010 s.20EqA 2010 s.123EqA 2010 s.39EqA 2010 s.26ERA 1996 s.94EqA 2010 s.15EqA 2010 s.6ERA 1996 s.98EqA 2010 s.21

Case details

Case number
6000726/2023
Decision date
8 June 2025
Hearing type
full merits
Hearing days
4
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
barrister

Employment details

Role
customer delivery driver
Service
5 years

Claimant representation

Represented
Yes
Rep type
lay rep