Cases3300643/2024

Claimant v Heart and Home Living Limited

Outcome

Claimant fails

Individual claims

Detrimentfailed

The tribunal found that the alleged disclosures lacked sufficient factual content and specificity to qualify as protected disclosures under s.43B ERA 1996. The communications were management concerns about a colleague rather than safeguarding disclosures. Even if protected, there was no causal link between the alleged disclosures and the alleged detriments, which were instead motivated by operational needs and the claimant's imminent resignation.

Automatic Unfair Dismissalfailed

The tribunal found the dismissal was motivated by the claimant's serious misconduct in failing to follow medication administration procedures, not by any protected disclosures. The claimant admitted she was not present when medication was given, failed to accurately complete records, and did not provide an honest explanation. The tribunal saw insufficient evidence that alleged disclosures played any part in the dismissal.

Wrongful Dismissalfailed

Despite significant procedural unfairness, the tribunal found on the evidence that the claimant did commit gross misconduct. She failed to be present when medication was administered, allowed inaccurate records to be kept, and potentially allowed a child to hand medication to another resident. These acts fundamentally breached her contract and irrevocably destroyed trust and confidence, justifying summary dismissal.

Facts

The claimant, an experienced social worker, was employed as Senior Therapeutic Team Leader at a children's residential care home for 3.5 months. She raised concerns about a less experienced co-worker (BX) on three occasions between July and October 2023, alleging he lacked empathy, failed to follow instructions, and formed unhealthy relationships with the children. The claimant had accepted another job and informed the respondent she intended to resign. She was summarily dismissed for gross misconduct after a child reported that the claimant and BX had allowed another child to assist in administering medication to a resident.

Decision

The tribunal dismissed all claims. The alleged disclosures were found to lack the factual content and specificity required to be protected disclosures under the Employment Rights Act 1996. They were ordinary management concerns, not safeguarding issues—the claimant herself repeatedly confirmed she had no safeguarding concerns. The dismissal was found to be motivated by serious medication administration failures, not any protected disclosures. Despite significant procedural unfairness, the tribunal found the claimant did commit gross misconduct justifying summary dismissal.

Practical note

Not every complaint about a colleague's conduct constitutes a protected disclosure; there must be sufficient factual specificity showing a breach of legal obligation or endangerment, and vague management concerns expressed informally do not meet this threshold even in a safeguarding-sensitive environment.

Legal authorities cited

Kilraine v Wandsworth London Borough Council [2018] EWCA Civ 1436Cavendish Munro Professional Risks Management Ltd v Geduld [2010] ICR 325

Statutes

ERA 1996 s.43BERA 1996 s.47B

Case details

Case number
3300643/2024
Decision date
6 June 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
healthcare
Represented
Yes
Rep type
lay rep

Employment details

Role
Senior Therapeutic Team Leader
Service
3 months

Claimant representation

Represented
No