Outcome
Individual claims
Claimant alleged unfavourable treatment because of inability to keep up with workload and sickness absence arising from PTSD, depression, anxiety. Tribunal found claimant was not disabled by PTSD. Claimant's performance issues arose not from disability but from failure to engage, focus on grievance against colleague X, and mistrust of employer. Respondent made significant reasonable adjustments on return to work. Where treatment was unfavourable and arose from disability (e.g. attendance warnings due to disability-related absence), it was justified as proportionate means of achieving legitimate aims (maintaining acceptable absence levels, performance standards, information flow, due diligence). Claimant received extensive support before performance management commenced 7.5 months after return.
Claimant alleged respondent failed to reduce workload, provide written guarantee of no contact with colleague X, transfer to different role, pay full sick pay, and other adjustments. Tribunal found most alleged PCPs were not established; claimant's workload was already substantially reduced; the demand for a written guarantee of no contact with X was not supported by medical evidence and was impractical given collaborative working environment; transferring to another role was not reasonable as no suitable vacancy arose and claimant could not identify alternatives; full sick pay is not a reasonable adjustment per O'Hanlon; and respondent authorised benefit payments promptly once aware of obligation. Respondent had already made extensive adjustments including phased return, reduced workload, flexible working from home, and regular support meetings.
Facts
Claimant employed since 2000, on sick leave from January 2022. She alleged PTSD, depression, and anxiety arising from historic incident with colleague X. Returned to work November 2020 with phased return and multiple adjustments including reduced workload, flexible home working, and reduced performance targets. Respondent conducted extensive support over 7-8 months but claimant did not engage effectively, focusing on grievance against X. Performance rated 'improvement needed' in 2021 and 2022, leading to performance improvement plan and later attendance management. Claimant demanded written guarantee of no contact with X as precondition to treatment and return to work.
Decision
Tribunal found claimant was not disabled by PTSD. All discrimination arising from disability claims failed: either treatment did not arise from disability (performance issues arose from claimant's lack of engagement and focus on grievance, not inability due to disability) or was justified as proportionate means of achieving legitimate aims. All reasonable adjustment claims failed: alleged PCPs not established, claimant's workload already substantially reduced, demand for no-contact guarantee unsupported by medical evidence and impractical, and respondent had already made extensive adjustments. Claims dismissed in entirety.
Practical note
An employer who provides extensive reasonable adjustments over a substantial period (7-8 months) before commencing performance management, and whose subsequent actions are justified as proportionate responses to ongoing absence, will successfully defend discrimination claims even where the claimant's medical condition is accepted as a disability, particularly where performance issues arise from non-engagement rather than inability due to disability, and where demanded adjustments (like guarantees of no contact with colleagues) are unsupported by medical evidence and operationally impractical.
Legal authorities cited
Statutes
Case details
- Case number
- 1303234/2021
- Decision date
- 27 April 2025
- Hearing type
- full merits
- Hearing days
- 27
- Classification
- contested
Respondent
- Name
- B
- Sector
- public sector
- Represented
- Yes
- Rep type
- barrister
Employment details
- Service
- 24 years
Claimant representation
- Represented
- No