Claimant v Capital City College Group
Outcome
Individual claims
The tribunal found the respondent applied a PCP of requiring employees to work on site. This placed the claimant at substantial disadvantage as she could not commute due to dyspnoea. Allowing work from home would have alleviated this. The respondent failed to make this reasonable adjustment from 14 March 2022. The respondent did not adequately explore whether the claimant's duties could be performed remotely or with minimal on-site presence, despite evidence she had worked successfully from home previously.
The claimant's inability to commute arose from her disability (dyspnoea). Subjecting her to the sickness absence procedure without first trying reasonable adjustments was unfavourable treatment. The respondent failed to show this was a proportionate means of achieving a legitimate aim. The procedure was escalated rapidly from Level 1 to Level 3, causing stress, without exploring work from home options. Dismissal could not be justified for the same reasons.
Capability was a potentially fair reason. However, dismissal was outside the band of reasonable responses. The claimant had worked from home successfully after students returned in March 2021. The respondent took a rigid all-or-nothing approach, did not properly analyse whether duties could be done remotely, did not wait for updated medical evidence, rushed the dismissal process, and did not explore the claimant's offer at appeal to attend 1-2 days per week.
The claimant was contractually entitled only to half pay once she had exhausted six months' full sick pay. Payment of full pay from April to September 2022 was an administrative error. The subsequent deduction was permitted by contract and legislation as recovery of an accidental overpayment. Although the tribunal found the claimant should have been allowed to work from home, the wages claim was assessed purely on contractual terms.
Facts
The claimant worked as an Executive Assistant from January 2017. She developed dyspnoea (breathlessness) from October 2020, making commuting impossible. She worked successfully from home from March 2020 through to September 2021 including after students returned in March 2021. In November 2021, her manager insisted she return on-site full-time or go on sick leave. She was placed on sick leave. Occupational Health advised in March 2022 she was fit to work from home but not to commute. The respondent refused, subjected her to sickness absence procedures escalated rapidly to Level 3, and dismissed her in October 2022 for incapability.
Decision
The tribunal found the claimant had the disability of dyspnoea from October 2020. The respondent knew or should have known of her disability by 14 March 2022. It failed to make the reasonable adjustment of allowing home working, discriminated against her by subjecting her to the sickness procedure and dismissing her without justification, and unfairly dismissed her. The respondent took a rigid all-or-nothing approach without properly analysing whether her duties could be done remotely, despite evidence she had done so successfully. Total award including grossing up: £62,281.52.
Practical note
Employers must properly explore whether an employee's duties can be performed remotely as a reasonable adjustment for disability, not simply assert a role is 'front-facing' or apply a blanket return-to-office policy without individual assessment, especially where the employee has already worked successfully from home.
Award breakdown
Vento band: middle
Award equivalent: 98.1 weeks' gross pay
Legal authorities cited
Statutes
Case details
- Case number
- 2201790/2023
- Decision date
- 24 April 2025
- Hearing type
- full merits
- Hearing days
- 6
- Classification
- contested
Respondent
- Sector
- education
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Executive Assistant to the Assistant Principal
- Salary band
- £30,000–£40,000
- Service
- 6 years
Claimant representation
- Represented
- Yes
- Rep type
- barrister