Cases2201790/2023

Claimant v Capital City College Group

24 April 2025Before Employment Judge C LewisLondon Central

Outcome

Claimant succeeds£62,282

Individual claims

Failure to Make Reasonable Adjustments(disability)succeeded

The tribunal found the respondent applied a PCP of requiring employees to work on site. This placed the claimant at substantial disadvantage as she could not commute due to dyspnoea. Allowing work from home would have alleviated this. The respondent failed to make this reasonable adjustment from 14 March 2022. The respondent did not adequately explore whether the claimant's duties could be performed remotely or with minimal on-site presence, despite evidence she had worked successfully from home previously.

Discrimination Arising from Disability (s.15)(disability)succeeded

The claimant's inability to commute arose from her disability (dyspnoea). Subjecting her to the sickness absence procedure without first trying reasonable adjustments was unfavourable treatment. The respondent failed to show this was a proportionate means of achieving a legitimate aim. The procedure was escalated rapidly from Level 1 to Level 3, causing stress, without exploring work from home options. Dismissal could not be justified for the same reasons.

Unfair Dismissalsucceeded

Capability was a potentially fair reason. However, dismissal was outside the band of reasonable responses. The claimant had worked from home successfully after students returned in March 2021. The respondent took a rigid all-or-nothing approach, did not properly analyse whether duties could be done remotely, did not wait for updated medical evidence, rushed the dismissal process, and did not explore the claimant's offer at appeal to attend 1-2 days per week.

Unlawful Deduction from Wagesfailed

The claimant was contractually entitled only to half pay once she had exhausted six months' full sick pay. Payment of full pay from April to September 2022 was an administrative error. The subsequent deduction was permitted by contract and legislation as recovery of an accidental overpayment. Although the tribunal found the claimant should have been allowed to work from home, the wages claim was assessed purely on contractual terms.

Facts

The claimant worked as an Executive Assistant from January 2017. She developed dyspnoea (breathlessness) from October 2020, making commuting impossible. She worked successfully from home from March 2020 through to September 2021 including after students returned in March 2021. In November 2021, her manager insisted she return on-site full-time or go on sick leave. She was placed on sick leave. Occupational Health advised in March 2022 she was fit to work from home but not to commute. The respondent refused, subjected her to sickness absence procedures escalated rapidly to Level 3, and dismissed her in October 2022 for incapability.

Decision

The tribunal found the claimant had the disability of dyspnoea from October 2020. The respondent knew or should have known of her disability by 14 March 2022. It failed to make the reasonable adjustment of allowing home working, discriminated against her by subjecting her to the sickness procedure and dismissing her without justification, and unfairly dismissed her. The respondent took a rigid all-or-nothing approach without properly analysing whether her duties could be done remotely, despite evidence she had done so successfully. Total award including grossing up: £62,281.52.

Practical note

Employers must properly explore whether an employee's duties can be performed remotely as a reasonable adjustment for disability, not simply assert a role is 'front-facing' or apply a blanket return-to-office policy without individual assessment, especially where the employee has already worked successfully from home.

Award breakdown

Basic award£4,283
Compensatory award£17,101
Injury to feelings£20,000
Pension loss£1,980
Loss of statutory rights£500
Interest£6,854

Vento band: middle

Award equivalent: 98.1 weeks' gross pay

Legal authorities cited

Statutes

Equality Act 2010 s.20Employment Rights Act 1996 s.98Employment Rights Act 1996 s.13Equality Act 2010 s.15

Case details

Case number
2201790/2023
Decision date
24 April 2025
Hearing type
full merits
Hearing days
6
Classification
contested

Respondent

Sector
education
Represented
Yes
Rep type
barrister

Employment details

Role
Executive Assistant to the Assistant Principal
Salary band
£30,000–£40,000
Service
6 years

Claimant representation

Represented
Yes
Rep type
barrister