Claimant v NHS Business Services Authority
Outcome
Individual claims
The tribunal found that the respondent failed to comply with its duty to make reasonable adjustments by not providing the claimant with a roller ball mouse between 29 August 2023 and 11 September 2023. This failure constituted unlawful disability discrimination under the Equality Act 2010.
Facts
The claimant, who had a disability, worked for the NHS Business Services Authority. She required a roller ball mouse as a reasonable adjustment. Between 29 August 2023 and 11 September 2023, the respondent failed to provide her with this equipment. The claimant brought multiple claims of disability discrimination, but succeeded only on this specific failure to make reasonable adjustments.
Decision
The tribunal found that the respondent discriminated against the claimant by failing to provide a roller ball mouse for approximately two weeks in August-September 2023. All other claims of disability discrimination failed. The tribunal awarded £1,100 for injury to feelings (lower Vento band) plus interest, totalling £1,240.56.
Practical note
Even relatively short delays (two weeks) in providing agreed reasonable adjustments can constitute unlawful disability discrimination and result in compensatory awards for injury to feelings.
Award breakdown
Vento band: lower
Legal authorities cited
Statutes
Case details
- Case number
- 2500287/2024
- Decision date
- 23 April 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- public sector
- Represented
- Yes
- Rep type
- barrister
Claimant representation
- Represented
- No