Cases3200522/2024

Claimant v DMP Healthcare Ltd (Bluebell Nursing and Residential Care Home)

14 April 2025Before Employment Judge IllingEast Londonin person

Outcome

Partly successful

Individual claims

Unfair Dismissalsucceeded

The tribunal found the dismissal was unfair because the claimant was not informed of the charges against her, received no prior notice of the disciplinary invitation, was not told she could be accompanied, and the investigation was unreasonable. The disciplinary manager was a witness to the incident, creating a procedural flaw. The appeal did not remedy these defects. The belief held by the respondent, whilst genuine, was unreasonable and the whole process was fundamentally flawed.

Wrongful Dismissalsucceeded

The tribunal found the claimant's actions did not amount to a fundamental breach of contract justifying summary dismissal. The claimant was open about her actions, believed the care plan allowed 1-2 carers, and no evidence was produced setting out the consequences of failing to comply with care plans. The respondent was not entitled to dismiss without notice.

Direct Discrimination(age)failed

The claimant failed to establish primary facts from which the tribunal could infer age discrimination. No evidence was produced to support allegations of less favourable treatment because of age. The burden of proof was not satisfied at the first stage.

Direct Discrimination(sex)failed

The claimant failed to establish primary facts from which the tribunal could infer sex discrimination. No evidence was produced to support allegations of less favourable treatment because of sex. The burden of proof was not satisfied at the first stage.

Holiday Paydismissed on withdrawal

The holiday pay claim was resolved prior to the hearing and the claimant received the sums due to her.

Facts

The claimant, a Senior Care Assistant with 10 years' service at a care home, was dismissed for gross misconduct following an incident on 9 November 2023 where a resident fell from bed and was injured. The claimant had moved a crash mat to speak to the resident, causing the bed to roll as its brakes were unlocked. She left the resident briefly to seek help from management and the duty nurse. She was suspended, given inadequate notice of the disciplinary hearing, not told she could be accompanied, and the charges against her were never clearly set out. The disciplinary manager was a witness to the incident. Her appeal did not remedy these defects.

Decision

The tribunal found the dismissal was unfair due to fundamental procedural flaws: the claimant was never clearly informed of the charges, received no proper notice of the disciplinary, was not told she could be accompanied, and the investigation was unreasonable. The disciplinary manager was a witness to the incident. The belief held by the respondent, whilst genuine, was unreasonable. The wrongful dismissal claim also succeeded as the claimant's actions did not amount to gross misconduct. Discrimination claims failed for lack of evidence.

Practical note

Even where an employer genuinely believes misconduct occurred, a dismissal will be unfair if the employee is never clearly informed of the specific charges against them and fundamental procedural safeguards are not followed.

Legal authorities cited

Sainsbury's Supermarkets Ltd v Hitt [2003] ICR 111Turner v East Midlands Trains Ltd [2013] ICR 525London Ambulance Service NHS Trust v Small [2009] IRLR 563Shrestha v Genesis Housing Association Ltd [2015] IRLR 399Strouthos v London Underground Ltd [2004] IRLR 636Sattar v Citibank NA [2020] IRLR 104Neary v Dean of Westminster [1999] IRLR 288Briscoe v Lubrizol Ltd [2002] IRLR 607Igen v Wong [2005] ICR 931BHS v Burchell [1978] IRLR 379BHS v Burchell [1978]Iceland Frozen Foods v Jones [1983] ICR 17Newbound v Thames Water Utilities Limited [2015] I.R.I.R. 734

Statutes

Equality Act 2010 s.13Equality Act 2010 s.136ERA 1996 s.98(4)ERA 1996 s.98

Case details

Case number
3200522/2024
Decision date
14 April 2025
Hearing type
full merits
Hearing days
4
Classification
contested

Respondent

Sector
healthcare
Represented
Yes
Rep type
lay rep

Employment details

Role
Senior Care Assistant
Service
10 years

Claimant representation

Represented
No