Claimant v Currys Group Limited
Outcome
Individual claims
The tribunal found that the respondent had a genuine and reasonable belief in the claimant's gross misconduct based on a detailed investigation involving 26 witness interviews. The investigation fell within the range of reasonable responses despite taking 11 months. The decision to dismiss was within the band of reasonable responses for a General Manager found to have committed multiple acts of misconduct including mis-selling and sexually inappropriate behaviour towards colleagues.
The claimant was summarily dismissed for gross misconduct. The tribunal found that the respondent was entitled to dismiss the claimant for gross misconduct, which justified summary dismissal without notice pay. The claimant therefore had no entitlement to 12 weeks' notice pay.
The claimant alleged he was entitled to contractual sick pay based on custom and practice. The tribunal found that the respondent's sickness absence policy made company sick pay discretionary with specific exclusions, including where an employee goes off sick during a disciplinary investigation. The claimant failed to establish an implied term by custom and practice that company sick pay was paid in all circumstances.
The respondent counter-claimed for £18,704.80 overpaid company sick pay. The tribunal found that while there was an administrative error by the respondent, the respondent had discretion about whether to pay contractual or statutory sick pay, and the respondent had not provided a specific contractual clause entitling recovery. The counter-claim was therefore dismissed.
Facts
The claimant worked for Currys for 40 years from 1984, latterly as General Manager of the Stamford store. In June 2023, following a profit protection investigation, allegations arose of mis-selling warranties and creating a 'dictatorship' culture. Two Assistant Managers alleged the claimant had directed them to mis-sell and made sexually inappropriate comments to colleagues. When suspended on 27 June 2023, the claimant became agitated, swore at the investigator, threw his keys and lanyard, and left. Following a lengthy investigation involving 26 witnesses, a disciplinary hearing, further investigations, and an appeal, the claimant was dismissed for gross misconduct on 23 May 2024.
Decision
The tribunal dismissed all claims. It found the respondent had a genuine and reasonable belief in the claimant's gross misconduct following a reasonable investigation, despite its length. The decision to dismiss for multiple acts of gross misconduct fell within the band of reasonable responses for a General Manager. The wrongful dismissal claim failed as the gross misconduct justified summary dismissal. The wages claim failed as company sick pay was discretionary, not an implied contractual term. The respondent's counter-claim for overpaid sick pay also failed due to insufficient contractual basis.
Practical note
A lengthy investigation (11 months) involving 26 witnesses does not render a dismissal unfair where the investigation was otherwise reasonable, additional issues emerged during the process, and there were valid reasons for delay including the employee's sick leave and grievances.
Legal authorities cited
Statutes
Case details
- Case number
- 6013846/2024
- Decision date
- 21 March 2025
- Hearing type
- full merits
- Hearing days
- 3
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- General Manager
- Service
- 40 years
Claimant representation
- Represented
- Yes
- Rep type
- solicitor