Claimant v William Hill Organization Limited
Outcome
Individual claims
The tribunal found the investigation was inadequate. Key failures included: the respondent failed to obtain CCTV evidence from the bar despite its availability; the investigation was focused on proving guilt rather than also seeking exculpatory evidence as required in serious misconduct cases per Miller v William Hill; and the dismissing officer had insufficient reasonable grounds, based on limited witness statements, brief notes, no timeline or location analysis, and only one witness to the alleged finger-in-mouth incident who was himself heavily intoxicated.
The tribunal concluded that Mr Tobin did not commit the act of gross misconduct alleged. The police statement confirmed that CCTV covering the entire area showed no incident occurred and no reactions from others suggesting anything happened. Therefore the respondent was not entitled to terminate without notice.
There was no evidence that the requirements of business for employees to carry out work of Mr Tobin's kind had ceased or diminished. Mr Tobin was replaced. The dismissal was for alleged misconduct, not redundancy.
The respondent was in breach of contract in failing to pay the claimant's notice pay, as the tribunal found no gross misconduct had occurred and summary dismissal was therefore not justified.
Holiday pay was claimed in the pleadings but the judgment states remedy will be determined at a future hearing. No determination was made at this liability hearing.
Facts
Mr Tobin, Head of Search, was dismissed for gross misconduct following allegations he sexually harassed a colleague (Ms Khan) at a client event on 20 June 2024 by touching her inappropriately and putting his fingers in her mouth. The allegations were not reported to the employer until 5 July. An investigation was conducted by Mr Tobin's line manager, Mr Carr. Mr Tobin denied the allegations and requested CCTV footage and further witnesses be interviewed. The respondent declined to request CCTV, interviewed limited witnesses, and dismissed him on 4 September 2024. Police later obtained CCTV which showed no incident occurred. Mr Tobin did not appeal as he felt it would be biased.
Decision
The tribunal found the dismissal unfair and wrongful. The investigation was inadequate for such serious allegations: the respondent failed to obtain available CCTV evidence, did not sufficiently seek exculpatory evidence, relied on limited and brief witness statements with inconsistencies, and the only eyewitness to the key allegation was heavily intoxicated. The tribunal accepted police evidence that CCTV showed no incident occurred. Mr Tobin did not commit gross misconduct and was entitled to notice pay. Remedy to be determined at a future hearing.
Practical note
In serious misconduct cases with potential criminal implications and career-ending consequences, employers must conduct thorough investigations equally focused on exculpatory evidence, including obtaining readily available objective evidence like CCTV, or risk unfair dismissal findings even where witness statements support the complainant.
Legal authorities cited
Statutes
Case details
- Case number
- 2225858/2024
- Decision date
- 12 March 2025
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Sector
- other
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Head of Search
- Service
- 5 years
Claimant representation
- Represented
- No