Cases2201726/2022

Claimant v John Lewis Plc

10 March 2025Before Employment Judge HodgsonLondon Central

Outcome

Claimant fails

Individual claims

Failure to Make Reasonable Adjustments(disability)failed

The tribunal found the respondent engaged constructively with the claimant to provide reasonable adjustments. The respondent was not obliged to implement every GP suggestion. The claimant refused to engage with occupational health. The adjustments made were reasonable in the circumstances.

Detrimentfailed

All alleged detriments in claim one failed. The tribunal found no evidence that any treatment was on the ground of any protected disclosure. The claimant failed to adequately identify information disclosed or relevant failures. Many claims were out of time.

Discrimination Arising from Disability (s.15)(disability)failed

The claimant failed to prove the absence that led to dismissal was disability-related. She had agreed adjustments, returned to work, then chose not to attend. She did not communicate she was unfit. The tribunal found she was capable of work at the material time.

Unfair Dismissalfailed

The respondent established a potentially fair reason: misconduct (unauthorised absence). The tribunal found dismissal was within the band of reasonable responses. The claimant had agreed to return, failed to attend without explanation or new fit note. The investigation and procedure were reasonable.

Automatic Unfair Dismissalfailed

The sole reason for dismissal was the claimant's unauthorised absence, not any protected disclosure. Ms Ireland had limited knowledge of alleged disclosures and the tribunal found the reason was conduct, not whistleblowing.

Detrimentfailed

All alleged detriments in claim three failed. Many were out of time, some were abuse of process, and all failed on the merits. The tribunal found no evidence any treatment was on the ground of protected disclosures. The claimant failed to identify information disclosed or adequately particularise claims.

Wrongful Dismissalfailed

The claimant's failure to attend work without explanation was a fundamental breach of contract. The respondent was entitled to accept the breach and treat the contract as at an end without notice pay.

Unlawful Deduction from Wagesfailed

The tribunal found the claimant was paid all wages due. The respondent's payroll calculations were accurate. The claimant provided no proper evidence as to why the £664.90 paid in February 2023 was incorrect.

Harassment(disability)failed

All harassment allegations failed. The tribunal found no evidence of harassing purpose or effect. Ms Ireland's actions were part of legitimate management processes and efforts to accommodate the claimant. Most conduct did not relate to disability.

Victimisationfailed

The claimant was paid the correct amount. There was no detrimental treatment. The claimant failed to identify which protected acts caused the alleged victimisation. No reasonable worker would consider the payment to be a detriment.

Facts

The claimant was employed as an operations partner at John Lewis from May 2017 to March 2023. She had significant periods of absence from 2021 onwards. She had physical disabilities affecting mobility and alleged mental health issues. She brought three separate claims over 14 months alleging whistleblowing detriments, disability discrimination, failure to make reasonable adjustments, unfair dismissal, wrongful dismissal and wage deductions. After long-term absence, she agreed adjustments and returned to work on 8 February 2023 for one day, then requested extensive annual leave. When her leave request was only partly granted, she failed to attend work without explanation or new fit note from 6 March onwards. She was dismissed on 15 March 2023 for serious misconduct (unauthorised absence) after a disciplinary process she refused to attend.

Decision

The tribunal dismissed all claims. The respondent had made reasonable adjustments and engaged constructively with the claimant. The claimant refused to engage with occupational health and expected the respondent to implement every GP suggestion without question. Her absence leading to dismissal was not disability-related; she was capable of work and chose not to attend. The dismissal was for a fair reason (misconduct) and within the band of reasonable responses. Many claims were out of time or an abuse of process. The claimant failed to prove her whistleblowing claims, adequately identifying neither information disclosed nor causal connection to alleged detriments.

Practical note

An employer must engage with reasonable adjustments but is not obliged to implement every recommendation from a GP, especially when the employee refuses to cooperate with occupational health assessments; absence that results from an employee's refusal to accept reasonable adjustments is not disability-related absence.

Legal authorities cited

Henderson v Henderson

Statutes

EqA 2010 s.26ERA 1996 s.47BEqA 2010 s.27ERA 1996 s.94ERA 1996 s.98ERA 1996 s.103AEqA 2010 s.15EqA 2010 s.20

Case details

Case number
2201726/2022
Decision date
10 March 2025
Hearing type
full merits
Hearing days
8
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
barrister

Employment details

Role
operations partner
Service
6 years

Claimant representation

Represented
Yes
Rep type
lay rep