Claimant v Safe Hands Care and Support Services
Outcome
Individual claims
The tribunal found the claimant worked 63.5 hours at £10.42 per hour (with shadowing paid at half rate), totalling £661.67. The respondent had paid £531.32, leaving £130.35 outstanding due to a clerical error. The mileage claim failed due to insufficient evidence of precise distances travelled.
Facts
The claimant worked for a care company from 4 March to 2 April 2024. He claimed unpaid wages of £175.55 comprising underpaid hours and mileage. The dispute centred on the number of hours worked (claimant said 65.5, respondent said 57.5), whether shadowing should be paid at half rate, and whether mileage was owed. The respondent had already paid £531.32 but the claimant claimed more was due.
Decision
The tribunal accepted the respondent's records showing 63.5 hours worked, including shadowing paid at half rate, totalling £661.67 due. With £531.32 already paid, £130.35 remained outstanding due to clerical error. The mileage claim failed due to lack of precise evidence. The tribunal ordered payment of the £130.35 gross unpaid wages.
Practical note
Claimants must provide precise evidence to prove wage claims, particularly for expenses like mileage; contemporaneous employer records on hours worked will be preferred over claimant estimates where credible.
Award breakdown
Legal authorities cited
Statutes
Case details
- Case number
- 2403246/2024
- Decision date
- 9 March 2025
- Hearing type
- full merits
- Hearing days
- 2
- Classification
- contested
Respondent
- Sector
- healthcare
- Represented
- Yes
- Rep type
- in house
Employment details
- Role
- Care worker
- Service
- 1 months
Claimant representation
- Represented
- Yes
- Rep type
- lay rep