Claimant v Buckinghamshire Council
Outcome
Individual claims
Tribunal found that none of the alleged breaches of the implied term of trust and confidence were made out. The claimant was not allocated excessive or disproportionately complex workload, was not unfairly criticised for poor quality family support plans which were objectively deficient, and was reasonably placed on a performance improvement plan. Individually or cumulatively, the respondent's conduct could not be said to be calculated or likely to destroy or seriously damage trust and confidence.
Tribunal found that the claimant did not establish facts from which discrimination could be inferred. Her workload was not excessive, the hospital visit request was based on her being the allocated caseworker, concerns about safeguarding were investigated and the claimant was given opportunity to respond, and criticism of her family plans and performance improvement plan were justified by her objectively poor performance in creating SMART plans. No evidence of less favourable treatment because of race.
As the tribunal found no breach of the implied term of trust and confidence establishing constructive dismissal under s95(1)(c) ERA 1996, there was no dismissal and therefore the unfair dismissal claim could not succeed.
The direct race discrimination claims related to workload allocation, being required to do a hospital visit, criticism at a school meeting, criticism of family plans, and the performance improvement plan. In each case, the tribunal found either that the facts alleged did not occur or that there was a clear non-discriminatory explanation. The claimant provided no evidence of why the actions should be construed as discriminatory beyond her belief that white colleagues would have been treated differently.
Facts
The claimant, a Black British Family Support Worker employed by a council from 2019 to August 2023, resigned claiming constructive dismissal and race discrimination. She alleged excessive workload, too many complex cases, unfair criticism of her family support plans, and being placed on a performance improvement plan in April 2023. She also alleged being required to work unsocial hours for a hospital visit and that managers believed criticism from a school without giving her opportunity to respond. She resigned on 20 June 2023 citing a challenging and unhealthy working environment.
Decision
The tribunal dismissed all claims. It found that the claimant's workload was not excessive compared to colleagues, her family support plans were objectively deficient over a prolonged period justifying criticism and performance management, and she was not treated less favourably than hypothetical white comparators. The respondent had not breached the implied term of trust and confidence, so there was no constructive dismissal. The claimant provided no evidence that the respondent's actions were because of her race rather than legitimate performance management.
Practical note
Performance management of an employee, including criticism of objectively poor work and implementation of a performance improvement plan, does not breach the implied term of trust and confidence or constitute race discrimination where there is clear evidence of underperformance and reasonable efforts to support improvement, even where the employee subjectively believes the treatment is discriminatory.
Legal authorities cited
Statutes
Case details
- Case number
- 3315348/2023
- Decision date
- 7 March 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- public sector
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Family Support Worker
- Service
- 4 years
Claimant representation
- Represented
- No