Claimant v NewDay Cards PLC
Outcome
Individual claims
Claim not formally listed as unfair dismissal under ERA 1996 in the issues, but dismissal fairness was considered in context of discrimination claims.
Tribunal found dismissal was unfavourable treatment arising from claimant's inability to work due to disability. It was not a proportionate means of achieving legitimate aims because respondent failed to seek updated medical evidence to resolve ambiguity between GP certificate and Occupational Therapist report, and there were less discriminatory alternatives such as allowing phased return with initial adjustments pending equipment procurement.
Three adjustments succeeded: (1) allowing work from home temporarily pending equipment/wheelchair procurement; (2) allowing phased return as recommended by Occupational Therapist starting 30 minutes twice daily; (3) investigating Access to Work for electric wheelchair. Tribunal rejected adjustment requiring someone to push manual wheelchair (not reasonable to hire carer or burden employees) and rejected starting at one hour twice daily (contrary to OT advice and risked health relapse).
Claimant failed to show reason for dismissal was connected to race. Tribunal accepted comparators Ms White and Ms Smith had materially different circumstances (White had ill-health retirement option, Smith had back operation with different prognosis). Reason for dismissal was respondent's perception claimant not well enough to return and belief 30-minute sessions unreasonable, not race.
Facts
Claimant was a Digital Coordinator taking customer calls. He suffered a serious stroke in July 2022 leaving him with significant mobility issues, fatigue, cognitive difficulties, and no functional use of left arm. His Occupational Therapist recommended phased return starting 30 minutes twice daily building to full-time over 6 months, working from home initially, and wheelchair access. After 9 months absence, he was dismissed in May 2023. Respondent believed he was not fit to return, could not accommodate 30-minute sessions, and he could not move independently in wheelchair. Appeal upheld dismissal.
Decision
Tribunal found discrimination arising from disability (dismissal not proportionate as respondent should have sought updated medical report and could have accommodated initial adjustments during equipment procurement period). Three reasonable adjustment failures succeeded (temporary home working, phased return as recommended, investigating Access to Work wheelchair). Direct race discrimination failed as comparators had materially different circumstances. Liability only judgment; remedy to follow.
Practical note
Employers must not dismiss long-term sick disabled employees where specialist has recommended feasible phased return without first obtaining updated medical evidence to resolve ambiguities, and must properly investigate Access to Work adjustments rather than relying on employee's lay understanding of entitlement.
Legal authorities cited
Statutes
Case details
- Case number
- 2215364/2023
- Decision date
- 28 February 2025
- Hearing type
- full merits
- Hearing days
- 6
- Classification
- contested
Respondent
- Name
- NewDay Cards PLC
- Sector
- financial services
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Digital Coordinator
Claimant representation
- Represented
- Yes
- Rep type
- lay rep