Cases2215364/2023

Claimant v NewDay Cards PLC

28 February 2025Before Employment Judge EmeryLondon Centralremote video

Outcome

Partly successful

Individual claims

Unfair Dismissalnot determined

Claim not formally listed as unfair dismissal under ERA 1996 in the issues, but dismissal fairness was considered in context of discrimination claims.

Discrimination Arising from Disability (s.15)(disability)succeeded

Tribunal found dismissal was unfavourable treatment arising from claimant's inability to work due to disability. It was not a proportionate means of achieving legitimate aims because respondent failed to seek updated medical evidence to resolve ambiguity between GP certificate and Occupational Therapist report, and there were less discriminatory alternatives such as allowing phased return with initial adjustments pending equipment procurement.

Failure to Make Reasonable Adjustments(disability)partly succeeded

Three adjustments succeeded: (1) allowing work from home temporarily pending equipment/wheelchair procurement; (2) allowing phased return as recommended by Occupational Therapist starting 30 minutes twice daily; (3) investigating Access to Work for electric wheelchair. Tribunal rejected adjustment requiring someone to push manual wheelchair (not reasonable to hire carer or burden employees) and rejected starting at one hour twice daily (contrary to OT advice and risked health relapse).

Direct Discrimination(race)failed

Claimant failed to show reason for dismissal was connected to race. Tribunal accepted comparators Ms White and Ms Smith had materially different circumstances (White had ill-health retirement option, Smith had back operation with different prognosis). Reason for dismissal was respondent's perception claimant not well enough to return and belief 30-minute sessions unreasonable, not race.

Facts

Claimant was a Digital Coordinator taking customer calls. He suffered a serious stroke in July 2022 leaving him with significant mobility issues, fatigue, cognitive difficulties, and no functional use of left arm. His Occupational Therapist recommended phased return starting 30 minutes twice daily building to full-time over 6 months, working from home initially, and wheelchair access. After 9 months absence, he was dismissed in May 2023. Respondent believed he was not fit to return, could not accommodate 30-minute sessions, and he could not move independently in wheelchair. Appeal upheld dismissal.

Decision

Tribunal found discrimination arising from disability (dismissal not proportionate as respondent should have sought updated medical report and could have accommodated initial adjustments during equipment procurement period). Three reasonable adjustment failures succeeded (temporary home working, phased return as recommended, investigating Access to Work wheelchair). Direct race discrimination failed as comparators had materially different circumstances. Liability only judgment; remedy to follow.

Practical note

Employers must not dismiss long-term sick disabled employees where specialist has recommended feasible phased return without first obtaining updated medical evidence to resolve ambiguities, and must properly investigate Access to Work adjustments rather than relying on employee's lay understanding of entitlement.

Legal authorities cited

Griffiths v Secretary of State for Work and Pensions [2017] ICR 160Smith v Churchills Stairlifts plc [2005] EWCA 1220Chief Constable of Gwent Police v Parsons and Roberts UKEAT/0143/18Hensman v Ministry of Defence [2014] EqLR 670City of York Council v Grosset [2018] EWCA Civ 1105Buchanan v Commissioner of Police of the Metropolis [2016] IRLR 918Knightley v Chelsea & Westminster Hospital Foundation Trust [2022] IRLR 567Birtenshaw v Oldfield [2019] IRLR 946Carranza v General Dynamics Information Technology Ltd [2015] IRLR 43Armitage, Marsden and HM Prison Service v Johnson [1997] IRLR 162Environment Agency v Rowan [2008] ICR 218Royal Bank of Scotland v Ashton [2011] ICR 632Archibald v Fife Council [2004] UKHL 32Aylott v Stockton-on-Tees Borough Council [2010] EWCA Civ 910Noor v Foreign and Commonwealth Office [2011] EqLR 448

Statutes

Equality Act 2010 s.13Equality Act 2010 ss.20 & 21Equality Act 2010 s.15

Case details

Case number
2215364/2023
Decision date
28 February 2025
Hearing type
full merits
Hearing days
6
Classification
contested

Respondent

Sector
financial services
Represented
Yes
Rep type
barrister

Employment details

Role
Digital Coordinator

Claimant representation

Represented
Yes
Rep type
lay rep