Cases3315327/2023

Claimant v Total Facilities Recruitment Ltd

27 February 2025Before Employment Judge AlliottWatfordin person

Outcome

Partly successful£539

Individual claims

Unlawful Deduction from Wagessucceeded

The tribunal found that the first respondent made unauthorised deductions from the claimant's wages for employer's National Insurance, an apprenticeship levy, and a management company margin. No written agreement authorising these deductions was shown. The claimant was entitled to £538.84 gross (including rolled-up holiday pay at 12.07%) for 23.5 hours worked at £20.46 per hour.

Breach of Contractfailed

The tribunal found that the claimant was engaged under a contract for services as an agency worker, not a contract of employment. He was not guaranteed 40 hours per week for six months. The contract permitted termination without notice, so no notice pay was due.

Holiday Payfailed

The tribunal found that the claimant was entitled to rolled-up holiday pay at 12.07% of gross earnings, which was included in the calculation of the unlawful deduction award. No separate holiday pay claim succeeded beyond what was awarded under the wages claim.

Direct Discrimination(race)dismissed on withdrawal

The claimant ticked a box for 'discrimination' on the claim form but despite being given an opportunity to explain any discrimination claim, he did not advance any such case. The tribunal dismissed this claim.

Otherfailed

The claimant brought a claim for a redundancy payment but did not have the requisite two years' continuous service to qualify. This claim was dismissed.

Facts

The claimant was engaged through the first respondent (a recruitment agency) to work as a Catering Manager at Watford General Hospital from 3-6 October 2023. He was paid through the second respondent (an umbrella payroll company). The claimant worked 23.5 hours at £20.46 per hour before being sent home for failing to produce a valid Level 4 Food Safety Certificate. The claimant believed he had a contract of employment guaranteeing 40 hours/week for six months. The first respondent maintained he was an agency worker on a contract for services.

Decision

The tribunal found the claimant was an agency worker, not an employee, and was therefore not entitled to notice pay or a guaranteed period of work. However, the first respondent made unauthorised deductions (employer's NI, apprenticeship levy, and management margin) from his wages without written authorisation. The claimant was awarded £538.84 gross (including rolled-up holiday pay) less £370.89 already paid.

Practical note

Employment agencies must obtain written authorisation before making deductions from agency workers' pay, even when using umbrella payroll companies to process payments.

Award breakdown

Holiday pay£58
Unpaid wages£481

Legal authorities cited

Statutes

Employment Rights Act 1996 s.13Employment Rights Act 1996 s.27Employment Agency Act 1973 s.13(3)

Case details

Case number
3315327/2023
Decision date
27 February 2025
Hearing type
full merits
Hearing days
1
Classification
contested

Respondent

Sector
professional services
Represented
Yes
Rep type
barrister

Employment details

Role
Catering Manager

Claimant representation

Represented
No